New Discount World
11013 Pacific Hwy SW, Lakewood, WA 98499
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THESE GUYS ARE AWSOME I BOUGHT A EZ CLONER OFF E-BAY AND IS WAS WELL PRICED SO I AM GIVING THIS SHOP A A++++++ FEEDBACK. I MEAN WHY WRITE THESE GUYS A BAD REVIEW WHEN YOU HAD THE OPTION TO NOT BUY THE ITEMS YOU DESCRIBE. I REALLY THINK THAT IS UNFAIR AND QUITE RUDE..... ANYWAYS THANKS DISCOUNT WORLD U GUYS ARE GREAT!!!!!! MIKE JOHNSON
Never go here! They lied to us, and stole our money! Let me explain: (Sorry about the wall of text)
We went to Lee's Fashion inside Tacoma Discount World because my wife was hoping to find a dress at a good price. She found one that she liked, but wanted it in a different color, so she had them order it for her and she had to put down a 20 dollar deposit. About a week and a half later, she got a call saying it had come in, so we went to pick it up.
We got there and the lady said she ordered the dress and also ordered another dress that was similar that we might like instead. She went to try on the dresses, but neither of them were the dress that she ordered. We went back up to the lady and told her that, but then she said "They didn't have the dress you wanted, so I ordered these two instead." Why she didn't tell us that before she handed them to us, who knows (or, better yet, why not when she called to say that the dress was in?).
So first of all, she lied about the dress when she first handed it to us, because she said that it was the dress we ordered and clearly she knew when she handed it to us that it was a different dress. We told her that we didn't want either of them, so she told us that we could use the 20 dollar deposit toward any other dress we wanted. Ok, fine, we'll go find another dress.
We went to look for other dresses but didn't find any, so we decided to just go ask for our deposit back because we were kind of sick of shopping there at this point, and just wanted to go somewhere else. She said that she wouldn't give us our 20 dollars back for the dress that she DIDN'T ORDER but said, again, that we could use it towards another dress...We tried explaining to her that we put 20 dollars down towards a dress that she didn't even order, and that we didn't receive, but she wouldn't even let us finish a sentence before saying "no refunds" over and over.
The most we could get her to do was to give us a 20 dollar store credit...but what she didn't tell us (and we didn't notice until we left) was that we only have 15 days to use the credit and after that it just disappears...so basically she stole our 20 dollars.
This is by far the worst "customer service" I have ever gotten. I will never go back and I would never recommend this store to anyone, unless you hate yourself.