South Tacoma Glass Specialists
8915 Lakeview Ave SW, Lakewood, WA 98499
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This has been nothing but a headache. We took my grandpa's truck here to get the seals replaced. $1,000 later, we assumed your company would do a good job. When we went to pick up the truck, there was a bunch of sticky gunk left over on the side of the door. Strike one. We figured we could just clean that off when we got it home.
Got it home and realized the seal wasn't put on straight and it would leak if/when it rained. Called you guys and was told to bring it back in. You guys agreed to send someone out to fix it. Strike two.
Noticed today (9/23) that two of the doors are missing their frame seals and we were forced to go to the store and buy some seals and fix them ourselves. Strike THREE!
You'd think spending $1,000 on just window/door seals, we wouldn't have to worry about a shoddy job. Very disappointed!
****Messaged South Tacoma Glass about this major issue with their job on 9/23 and also followed up with them today (10/1) since it has been over a week with absolutely no response. They “saw” the message but still haven’t responded. Tried to give them a chance to do the right thing. Terrible customer service!
08/10/2011Provided by Citysearch -
I just wanted to drop a note to you to thank you again for the beautiful & professional job you did on my windows & doors. It has made such a difference & I'm beginning to enjoy my house for the first time in a very long time. Saying thank you just doesn't seem to be enough, but please know I am sincerely grateful to all of you & especially going above & beyond to help me with a couple other repairs - it's those little things that touch lives & you certainly did mine. Thank you again, You guys rock!!
08/03/2011Provided by Citysearch -
Just a short note to say thanks again for all your work installing our new windows. We are certainly enjoying them. It was a pleasure working with such a professional crew. If you are in the neighborhood, please stop by the house to see all the plants & furniture back in place that show off the windows.
07/13/2011Provided by Citysearch -
These guys are top notch. Mike and Guy were so helpful and explained all of their services and how they operate. They also helped me understand all the paperwork I needed and provided me with resources to weatherize my new home. I highly recommend this company for any of your glass needs, everyone is professional, kind and helpful.