We had our home for sale by owner and one day Alicia called and respectfully asked if she could set up a time to see our home. She identified herself as a Howard Hanna agent and wanted to see the inside of it because she thought she might have an interested buyer. I was a little hesitant but after meeting with her I realized she wasn't trying to get my listing but really just wanted to introduce herself and see our house. She called me a few days later and scheduled a time for her interested buyer to see our home! After that I asked her if she would be interested in listing our home with Howard Hanna because we were so happy with her fast responses and feedback. A few months later I had her list 2 more investment properties my husband and I were interested in selling. Her no pressure approach and quick replies made the decision easy and we've been happy with her representation. I would have rated her with 5 stars but it took a little longer for her to get the signs into the yards due to a delay with Howard Hanna, but other than that the experience was great.
Professional and Friendly. Very quick to respond to emails and always picks up the phone when I call her. I was a bit hesitant to work with someone from one of the larger real estate brokers but now, as a very satisfied first-time home buyer I would recommend Alicia and Howard Hanna for anyone in the market. I referred her to some of my friends and family members and they've also had an overall great experience. She even went out of her way for a friends who was just interested in renting. Keep up the great work!
...but other than that a good job. It really wasn't even Alicia's fault but I ended up using Howard Hanna for the mortgage and it wasn't the best experience. As far as Alicia, she's a sharp agent and she always called me back the very same day. It took a few months (only because it was a for sale buy owner, not listed) but she finally found us our home - I'm glad we went with the pool, the kids love it!
Thank you Alicia! You provided me with daily updates regarding homes in my budget and you even scheduled appointment showings same day when it was possible. We love out new home and expect great referrals from us.