I needed to put this up! It's insane how a Tax Accountant (Tim Laskey in Lakewood OH) did my business and personal taxes for 2011, charged me $1500, and I'm STILL getting requests from cities in which I never filed! Not only that, for the past 4 years I've made the same amount and had to pay no taxes, but when he did it, I had to pay $6000!!!!! One dependent made me head of household which qualified me for an $8,500 deductible; but, they filed me as single which is $2700 less. When his employee gave me the news of the $6000 owed, she had a smirk on her face and said "You should be glad, you made a profit!" I HIGHLY recommend EVERYONE to stay away from this guy!
These guys are the worst. They are great at doing your taxes until they get paid, and then you better hope the IRS doesn't find any issues with your filing because if it's not tax season, no one answers the phone, they don't return voice mails, they are never in the office, and they don't respond to email. I tried to reach them for months regarding a problem with the taxes they prepared for me and eventually gave up. I have no idea how they are still in business. Go look at their BBB rating (F) and reviews before you think about calling them. I wish I had.
Good, caring knowledgable staff. Everyone who works there is helpful freindly and very well versed in tax information and preparation. They are first rate.