What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I booked an appointment online and was pleased to get a call back 15 minutes later. I dropped the car off at 7:45 a.m. shortly after. Rick at the front desk is a friendly guy. I advised him there was a hole in the muffler and asked if it was standard to replace the muffler and the tailpipe. He said they would look it over and give me a call after determining what was needed. At 2:30 p.m. I still had no call, so called Rick, who said they'd had trouble with another vehicle and had not yet looked at mine. He apologized and said he'd get back to me. So then I checked the Yelp ratings and saw the low overall average. I figured it was ok, and he'd call back soon though. 90 minutes later I called again and Rick advised his guy had the car on the lift and said, "hold on, I'll go get the word from him." Then he said, "Give me two minutes and I'll call you right back." At this point, I was done and headed over to retrieve the car. It was just getting parked and Rick was headed into the shop and was picking up the phone to call me when I walked in. He said I had a hole in the muffler and tried to sell me an upgraded muffler. I had told him 8 hours earlier I had a hole in the muffler. I got the key and a verbal estimate, and left with the still unrepaired vehicle. I stopped at Sundance Automotive on the drive home, told them what I needed, and have an appointment for a new muffler at 8 a.m. on their next business day.
Went to them needing a vehicle inspection check before I purchased a Lexus RX 350. They fit me in at last moment notice, even knowing they would have to stay past closing to get it done for me. I really appreciated that they understood If I didn't get this inspected right away, this vehicle would have sold to someone else by the next morning. When a highly desirable & popular vehicle, with very low miles for the year, is for sale, they sell extremely fast & I couldn't come back the next day. They assured me that they would check it all over as if they were going buy the car for themselves. Even though it was past closing, they still took their time & were very detailed with their inspection & took it for a test drive first. They showed me under the car when on the lift & explained the areas they were checking & the outcomes they saw. They also answered all my questions with a great attitude & I had a lot of questions. The cost was very reasonable & actually much lower than other companies who don't even take the cars on test drives. I end up buying the vehicle. Their low ratings were from many years ago, so I would give them another chance & see for yourself. I saw how they cared about the job they were doing.
Honest and hardworking team who really appreciates every customer. They never try to sell you work you don't need!
Everyone is nice and professional. There are no surprises unless it's in your favor. I have found my home at Rivera. If 10 was available, I would rate them a 10+++
I called them on a monday night asking for a quote on a new clutch. He gave me the lowest price out of over 20 other auto shops in the denver metro. I dropped my car off that night and he called me at 5 the next day saying it was done. A new clutch is a bigger job and most other places would have held my car for 2-3 days but these guys got it done quick. He also found that my transmission motor mount was bad and replaced that with no labor charge. One of the few good experiences i have had with auto shops in denver i highly recommend talking to these guys before going ealsewhere.
Have always had a great experience when I bring my vehicles to Green Mtn. They are easy to deal with, Let me know what's going on with the issues I'm having, and more times than not, have options for me, and let me know what I can expect with the available options. Todd has always looked out for my best interests. I won't go anywhere else.
On weds Dec 23 around 11am, I got a full service oil change (took about 5 mins). Almost immediately they said my antifreeze fluid was contaminated. I wanted to see but as i approached one tech added fluid...could no longer see the foaming. They speculated someone added washer fluid by mistake. I declined on the flush. The charge was $ 40.11. I returned 1 hr later to complain when I realized the other things they missed. The manager pulled fluid out in a baster and showed me that the antifreeze was blue when it should have been green (washer fluid is blue). 2 days later at Honda I learned that Honda uses a long life antifreeze that is blue. Because it was now contaminated with green Honda recommended a flush ($ 180.00) which i did. The manager refused my request for a refund.Also they did not fill the washer fluid, clean the windows or vacum. And they did insist i needed a new fuel filter even though Honda said it was fine.
DO NOT GO HERE. RICK IS THE ONE WHO I DEALT WITH HE TOLD ME MY HEADER WAS WARPED HE ALSO TOLD ME HE PUT IN A STEEL GASKET WHICH I FOUND OUT TODAY WHEN I TOOK MY TRUCK TO ANOTHER EXAUST PLACE AND ACTUALLY TOLD ME MY HEADER WAS CRACKED HE WELDED IT FOR ME AND REPLACED THE GASKET AND THE GASKET THAT RICK HAD INSTALLED WAS NOT STEEL. DO NOT GO HERE BUNCH OF CROOKS AND THIEVES
I have a Cadillac CTS4 that is less than a year old, and I was extremely upset when someone backed into it and caused extensive damage and warping. Amori Auto Refinishing restored my car perfectly. They also helped coordinate a rental vehicle and worked with the other driver’s insurance company as an advocate on my behalf. I greatly appreciate the full service they provided in handling the claim and repairs. Leah H., Greenwood Village.
My 1990 Mustang GT had some body damage and was in need of a paint job. Amori Auto Refinishing completed an excellent restoration and a custom paint job with bumper-to-bumper racing stripes. I have never received so many compliments on my car! The paint color was perfectly matched to the original stock color and expertly prepped & applied. Amori has also done great work for hail damage repair for several of my co-workers, all of whom were very satisfied with the customer service they received.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.