Pinnacle Mortgage Group Inc
3605 S Teller St, Lakewood, CO 80235
The service you expect.Â The honesty you deserve.
We are a Denver area home loan company with competitive rates, quick turnaround, individualized service and an A+ BBB rating. Become one of our satisfied customers for any purchase or refinance needs!
TollFree: (877) 716-9006
Home purchase and refinance loans: Conventional, Jumbo, FHA, VA
Hampden and Wadsworth
No coupons available
While i have no doubt this company MAY be an excellent place to get a mortgage loan through, This review is my criticism and dismay over the management running this place who need to seriously think about how they treat their employees and what character traits they value in loan officers.
I had a loan officer by the name of Ed G., patiently waited almost 2 months to work with me, diligently keeping me on track and moving at MY pace to refinance my home, while I got my affairs in order.
I wanted to let you know that HE was THE VERY REASON Why I was considering your company over the others that were calling me.
He maintained exemplary communication the whole time. I noticed that he never made it to last scheduled phone, and I figured something came up. I called back the main number and was transferred to some rude man at the company who had informed me that he was no longer working there, as no body seemed to know why he was gone or what was happening.
I only found out when what happened when I called him directly and he mentioned he was let go because he didn't fit in. I can't imagine why this person did not fit in to your organization?
If his character did not fit in light of an industry ruled by greedy lairs and used car salesmen, then maybe that gentleman had no business being mixed up with you all over there.
You just lost this woman's business faith in doing business with a bunch of deplorable people running it.
You're all no different from the rest.
This brief note is to express my pleasure with working with two of your team members, Dennis DeSchaine and Caty Spiteri. Excellence and integrity are two words that describe both of them. With the uniqueness of my new home purchase, all of the variables had to be in place for a smooth transition. When things seemed uncertain, it was the reassuring and calming voice of Dennis and the steadfastness of Caty that helped me keep it all together. Employee's, such as Dennis and Caty, are difficult to find and your organizations benefits by having them as part of the team. Together, they made the impossible, possible for me. Words of gratitude cannot express my sincere thanks and appreciation.
If your organization recognizes employees for outstanding contributions, Dennis and Caty deserves this award. It was a pleasure working with both. They were truly my life saving calvary.