Belmar Womens Care
3222 S Vance St Ste 200, Lakewood, CO 80227
Phone: (303) 531-4659
Phone: (303) 986-6446
Fax: (303) 986-3430
Fax: (303) 531-4659
Belmar Women's Care - Dr. Laura Rokosz MD
Rokosz, Laura, Md - Belmar Women's Care Pc
Belmar Women's Care PC
Rokosz, Laura A, MD
Belmar Women's Care
Belmar Women's Care PC: Laura Rokosz, MD
Dr. Laura A Rokosz, MD
Specialties: Obstetrics & Gynecology, Gynecology
I have seen Dr. Rokosz for about 10 years. She is always very friendly and very gentle. I thought gyno visits always hurt, but not with her. I have recommended her to several friends and they agree with me that she is great. The office just moved and the new location is very nice. Dr. Rokosz has always taken time to answer all my questions.
Did not like this office at all! After having to find a new doctor due to insurance changes, I saw positive reviews for this office online and made an appointment. Dr. Rokosz was short with me when asking me questions about my medical history, and seemed annoyed when I had questions for her. I understand that some doctors may be to the point with their exams, but she didn't smile once or seem to want to build a relationship with a new patient. I was there for my annual exam and an IUD consultation and had many questions about both. Since I was no longer with my original doctor, I wanted to make sure I felt comfortable with someone new, especially since getting an IUD made me nervous to begin with. I definitely did not feel the warmth and care from this office, and found a fabulous new facility that treats me well and is patient with my questions. Sometimes it's all about the professionalism and care you feel from your doctor, and it just wasn't there with Dr. Rokosz.
Absolutely terrible customer and patient care. My wife went in for help and was told to leave! the story - My wife who is trying to get her hormones in order went in for help, they wanted her to sign a blank form telling her she must sign it or the doctor would not see her. Understandably frustrated she told the girl to give her the f-ing form. They then told my wife that due to her language they would not be able to see her and asked her to leave. So they are refusing to help someone who has admitted to them she has been getting angry and doesn't know why so when she does get angry (being asked to sign a blank form is ridiculous anyway) they throw her out of the office refusing to help her even when the symptoms she is there for come into play. They are shameful, unethical and no one should ever go there.
My appointment was cancelled two hours before I was suppose to come in. They have a policy that if I was the one cancelling the appointment, I would have been charged. I had been waiting a few weeks for this appointment, and I would have to wait another five weeks to reschedule with no guarantee that I wouldn't get bumped again. I understand doctors can be on-call, but if that's the case, they need to figure out a way to accommodate the people that get bumped because of this. My health is just as important, and I feel like I just don't matter. I would have been a new patient, and I have seen a lot of doctors over the years. I have never experienced something like this. Totally unacceptable!
After a friend gushed to me over breakfast how wonderful the care is here, I begrudgingly agreed to go, because I figured all gynos were roughly the same. I WAS WRONG, you guys. I went in for an IUD insertion (after an absolutely terrible experience 7 years ago where I literally blacked out from the pain), and it was simple, quick, and nearly painless. Let that settle in for a second. I had something shoved up through my cervix, and it was nearly painless. I'd marry every single member of the staff, if I could, because yeah—they're just that good.
Dr. Rokosz was very kind and helpful. However, BEWARE. They told me my appointment would be covered under my insurance. But they billed my preventative care office visit as a surgical procedure. So because they purposefully MISLABELED my bill, I am being forced to pay about $1000. Would not recommend dealing with an office that cannot label things properly.
05/29/2012Provided by Citysearch -
I am amazed this office is still in business. The front desk was extremely cold and rude. I received several snarky comments for being 2 minutes late, which was due to the lack of signage, and it being my 1st visit, could not find the suite. The doctor was very curt and abrupt with me, all of the 10-15 minutes she spent with me she seemed very annoyed. It was an extremely awkward conversation and I didn't even receive an exam!! ... but the bill was well over 200. When trying to pay, I was told they do not accept credit, only checks or cash. I cannot fathom how a medical center claiming to offer ""state-of-the-art"" healthcare cannot accept a credit card. This I could over look if the people there made it worth it, which they don't. I will never, ever return.
01/02/2012Provided by Citysearch -
She is an awesome doctor and her nurse is wonderful. She has found several health problems of mine and the dreaded pap smear is painless. I have been going to her for at least 5 years and wouldn't go to anyone else.
There must have been a personality conflict with the previous reviwer. I have never had any issues with her where I felt she was insensitive
I took 3 pregnancy tests which all came back positive. Via the internet I found that I was roughly 5 weeks pregnant. I started bleeding and cramping, just as if I were having my monthly cycle. I had no other doctor to turn to but Dr. Rokosz since it was a Holiday week, and my insurance was changing on the 1st of January. I reluctantly called the nurse and explained my situation. At that time she said, ""well this isn't normal, let me talk to the doctor and call you back"". Dr. Rokosz was the one to call back. I greeted her and asked, ""did the nurse tell you what my situation is?"" & she SNAPPED back saying, ""you know, I have been in and out of appointment all day, I don't have tiiiime to hear every one's STORY, so if you wouldn't mind cutting to the chase"". I was shocked, but knew that if I could just get thru this phone call, I could have a clearer idea of what was going on. She wanted me to come in the next day, but it was mandatory that I be at work, I wouldn't be able to get in until the day after, it was either have a job & wait a day, or please this doctor who was currently yelling at me. I was in tears. She was telling me that it was life or death, that it could be ectopic preg. Yet I kept telling her I was in no pain. I asked if I could go to the urgent care, or ER and she LAUGHED, literally at me, telling me that it wouldn't get covered by insurance. It was known that I was no longer pregnant, which was hard enough as it was, then the way the doctor spoke to me - looking back, I don't know how I got thru it. The conversation lasted roughly 15 minutes, and ending on a terrible note of me begging her, ""please have a little more understanding to my situation & be a little more kind"" she didn't care, and the call was done. I went to the ER and was checked where it was confirmed I had miscarried. I will never forget this experience & pray that this reaches a woman out there to save her the possibility of a worse heartache.
I made an appointment to have my IUD removed a) because I wasn't comfortable with it, as I was just trying it out and b)so that my husband & I could start trying in the next few months to come. I walked into the office and was hardly greeted by the front desk staff, I had to introduce myself to get their attention. They requested my copay, I provided a credit card for payment which was flatly refused. The staff reprimanded me for not having an alternate method of payment even though I was never informed that credit cards were not accepted. The nurse called my name and took my vitals and was extremely pleasant. At that point in time, I just figured that the front desk staff were having an ""off"" day and that the rest of my appointment would be just fine. I was wrong. The doctor walked in and grilled me for wanting to take the IUD out, she wasn't satisfied until I bluntly said that my husband and I really want to start trying at which point she finally agreed but yet still seemed annoyed even though I was very clear as to my wishes. As soon as I walked out of the office door, I felt a wave of relief that it was all over, and that I would never need to come back, that I would just find a new doctor the next time that I needed.
Please read Part 2!!!