I hate leaving bad reviews, however, we are still feeling the wrath of our poor renovations done by James and his crew @ American Handyman Services. Not only were we left with MANY unfinished parts of each and every room that they did, we now have colonies of wasps & mice in our home, which we never had a problem with before (maybe 1-2 mice in a year prior to this). And wasps?There is a huge hole in our counter top where granite was not placed so you can imagine anything that gets put up there gets knocked down & we have to use a vacuum to get it out.The trim on the flooring was removed and not replaced in the kitchen, so that is a nice little storage area for crumbs.They broke our pantry door in the kitchen and never replaced it.They took down the ceiling fan in the kitchen and did not have the decency to put it back up on their last day here.We've got nails sticking out of walls near the floor. The laminate flooring in the bathroom slides around all the way out into the hallway. When the unfinished work was brought to James' attention he told us that we were $4000 over budget and that we can contact him for a "phase 2" if we wanted.And to top it off, one of the employees left a used needle and syringe in our home where we have toddlers, young children & pets running around.I sincerely hate having to share all of this but the mice issue we are dealing with now is ridiculous & nothing we have ever dealt with before, so I think it's my responsibility to warn others so that they don't have to go through this after waiting months to just have a better looking home.
3 days in a row of cancellations. No return phone calls. Always says I will be there tomorrow. Tomorrow never comes!
Just called to see if someone would come out to fix an issue we are having with our front door. Patrick answered and was not very friendly on the phone. He checked his calendar to see when he had availability to come out and came back to tell me he could come on a Wednesday at 2:00pm. I said I preferred a time after 5:30pm if that was possible and he responded with, "If I HAVE to, I will." Obviously didn't seem like he wanted to, so I said, "Never mind, I don't want to put you out." And frustrated he said, "WHATEVER! FINE, BYE!" and hung up. So glad he didn't come out! I would not call this company again and wouldn't recommend anyone else call them unless you want horrible customer service from a company that doesn't want your business bad enough to care.
Your attention to detail uncovered a problem much larger than expected. The home owner is very greatful. Thank's again for hanlding this one! Mark T.
Great work. Jim was detailed and organized. He was placing a new kitchen countertop in our rental we own.
not a very good person.do not keep his appointments and very bad mannors.
This company has great service thats very helpful. The price was great for all the work I had done. Really knowledgeable of lighting and all the electric needs I have. Would call back any time. Clean, smart and dependable. What a great company.