My husband and I recently purchased a new mattress and 6 piece dining room set from AF at a great price. Customer service was GREAT during our time in the store while they were trying to make the sale. However, our "1st thing Sat morning" delivery turned into an "8 o'clock Sat night" delivery. Also, it wasn't a big deal that our dining room chairs were not in stock, b/c the chairs were "just over at their Orlando location" and they are "back and forth from that store numerous times a week". But for some reason, the chairs took over 5 weeks to be delivered to our home. Additionally, our dining room set came with a bench. A bench that we paid extra for them to apply fabric protection on. Rec'd the bench and no fabric protection. Rec'd a new bench with fabric protection 5 weeks later when we rec'd the chairs. In the end, we bought an extremely comfortable new mattress and a dining set we love-both for a great price-but it wasn't without plenty of frustration. The staff over promised, under delivered, left us on hold, didn't answer during business hours, and was basically cowardly when it came to the truth. Will do business with them again because of the good price but will NOT be relying on their delivery and also will NOT believe everything we hear. Thank you to Felicia, our sales associate, who was very sweet but unfortunately seemed to be "caught in the middle."
4975 S Florida AveLakeland, FL 33813
From Business: At 7-Eleven, our doors are always open, and our friendly store teams are ready to serve you. Our fresh, fast and convenient hot foods appeal to any craving, so yo…
Fantastic experience purchasing furniture from this store. AJ, Denise, and Store Manager Josh were very pleasant and helpful. We made our purchase and the items were delivered by very polite, uniformed delivery personnel within 3 hours! AWESOME - I highly recommend!
My mother and I stopped in to look at mattresses. Denise immediately came to help us. She is very pleasant and professional. I chose the mattress I wanted and we were out of there in less than 20 minutes. I love the mattress. My back hasn't hurt since I got it.
great people service very good people willing to help find anything u need been there a few times plan on going back luv there boloney in the roll bought ham everyone luved it thanks to all
Muy bueno se encuentra de todo. Son atento los empleados. Los producto son de buena calidad y buen precio.
Friendly service nice place.