The worst experience. Customer service was horrible, they wouldn't allow my husband or son to come back with me. This is my third and my husband has been allowed to be with me through every ultrasound. I could't believe how bad this went. I went to this same office for with my second to find out if we were having a girl or boy and my son and husband were with me the whole time. I planned this ultrasound as something special because this baby was a surprise. My son was so excited to be apart of it and so was I. I was crying the whole time and still they didn't allow my family back with me. To the point they couldn't get a clear picture, I had so much anxiety. I was so uncomfortable and hurt by how out of nowhere, they didn't allow my family inside the room. When did this policy change, when did they decide to steal this beautiful experience from families. I literally went to the other office in Lakeland 5 weeks ago and my husband was with me the whole time. I am so dishearten by the whole thing. Whatever you do!!!!! DO NOT GO TO THIS OFFICE!!!! I am in awe, wow just wow, my heart is heavy. Please families don't go here.
1600 Lakeland Hills BlvdLakeland, FL 33805
From Business: Dr. Joseph McDowell, MD is one of the country's best ranked doctors. His specialties include body imaging and diagnostic radiology and he currently treats patient…
My stepson went to this facility for a routine xray. The bill was sent to a family member who had been stalking him giving detailed information they should not have. When confronted with this as it is a hippa violation, no one seemed to care how they hurt our family with this gross incompetence. They were more worried about sweeping it under the rug. If your privacy means anything to you avoid this place. Needless to say the person responsible for this was never fired or even reprimanded for this incompetence.