Very unprofessional experience! I went to the office and there were spider webs everywhere. The carpet was nasty and the place was very unorganized. I placed an order and was told to call back on Friday with the deposit. Bill was very nice but just very overwhelmed. The Friday I called several times. Finally got an answer that afternoon and was told that Bill will call me right back. Hours later I called again, and Bill told me he had misplaced my ticket and had to find it. Once he finds it he will call me rights back. 2 hours later I called again to pay and make sure the shirts were the design I needed and will be ready the following Wednesday as stated! Bill still couldn’t find the ticket. I pulled over and took picture of the copy he gave me and emailed it to him. Bill wrote down the correction and stated he will get the total price and call me back. Monday afternoon I called and there was no answer until the afternoon. Susan stated he was out of office and will be back in a few. I asked her to have him call me and she stated she would. Never got the call. I called again that afternoon and got the same story. In frustration I didn’t call back and waited to see if they were going to pull this off by the deadline. Tuesday night after 8 pm I got a rough draft of what I wanted via email from Bill with the question “did you pay the deposit already”. No way this would be done in time I thought. And some of the things in shirt was wrong. I changed the shirt to accommodate. Long story short, Susan portrayed a very nasty attitude and started yelling on the phone. She wouldn’t allow me to speak and then hung the phone up on me! How incredibly rude! I made sure I asked her name so I can inform people about this place! DO NOT ORDER FROM THEM! Besides, there are other printing shops that DO NOT charge you for the screen setup fee.YOU CAN GET BETTER QUALITY AND QUANTITY FOR MUCH CHEAPER! And not to mention a BETTER SERVICE, BETTER PROFESSIONALISM, and a CLEANER ENVIRONMENT!
Prompt personal service. Owner was very helpful with details and price quotes. Timely delivery. Will do business again.
We placed an order several times even having the owners wife going up to approve some shirts and now weeks later no shirts. Extremely disappointed.
Great people to deal with and very reasonably priced. Bill and Lisa are fun and very polite to deal with as a point of contact.