I went with a friend of mine as requested while they went to purchase a car. Their salesman was one of the managers name Yvince and he was GREAT! He was so helpful for her. She had multiple questions and he had an answer for them all. She was able to test drive and he explained the car so well while she was driving. We were there for a while and he never left her side during this process. It’s safe to say she left the lot that day in the same car she had her eyes on! I definitely give Yvince 5 stars for his patience, friendliness, professionalism and knowledge! When I’m ready for purchase a car I will definitely be at this same dealer asking for the same manager!
Daniel McIntyre is a professional all the way! I greatly appreciate the treatment and will send friends and recommend you ask for Daniel McIntyre! I live this 2018 Camry!!!
This past weekend I bought a car from Lakeland Toyota. My wife requested a Spanish speaking associate and we met with Ana. She walked us through the difficult task of choosing the right car, for the price I was looking for. I test drove two cars and made my decision quickly. She explained everything in English and Spanish thoroughly making sure we understood. I would definitely go back to purchase another vehicle from this dealership!!!
After contacting the dealer on Car Gurus and getting an email from Amy saying the Jeep Renegade was in stock, I decided to call the dealer after seeing the reviews that sometimes the vehicle was not in stock. On the phone, Crystal said it was available and set up an appointment for the morning. Then in the morning, I asked about the vehicle via text and nothing was said about it being unavailable. When I got there, the salesman said the Jeep needed parts that were on back order. I should have left then, but I was already there, and I test drove a couple vehicles. The sales manager tried to convince me to take home a car I didn't like then said they would try to find me a vehicle I liked. I asked about the Renegade, and the manager said the Jeep was missing a part that had been on back order for a month. I did not like these tactics and will not return.
Bill Raynor is the best, this was by far the easiest time we have ever had buying a car. Love the dealership everyone is very helpful and the restaurant is a nice touch.
Bought a new Solstice ...4 recalls on this auto but only notified once by dealer. Involved in an accident, air bags did not deploy, bags never replaced. Had A/C problems 4 yrs back, Regal said it was compressor/condenser...had them replaced for $1800 but that was not the problem. Regal then replaced a switch - that was not the problem - cost $600 to me. On 3d try they replaced a switch for free - that was the problem. Is this a racket? Why 3 tries before the problem was corrected and why at my expense?
Muy buen servicio de la vendedora Ana Santiago muy dedicada a su trabajo excelente experiencia me lleve lo que fui a buscar exactamente tiene 10 estrellas ⭐️
Poor business practices by the finance manager Jim. The night we signed the papers for a used Honda CR-V, he rushed through and didn't review any of the paperwork. Since we are trusting people, we believed he gave us the deal of 60 months/$340 per month that was verbally agreed to with the salesman. After all signatures were complete, he said he couldn't give us copies until the next night when we picked up the car. Ok, we are again trusting his word. Next night, he comes out of his office and says he doesn't have time but that he will mail them to us right away. 7 days later, we still don't have paperwork so we contact him and he again said he will mail. 10 days later we finally find out that he didn't mail anything but we could pick them up. Upon review, the deal wasn't even close to the verbal deal and much higher on both months and $$$. He lied again, saying he couldn't do anything until accounting was in the office weekdays. 1 weekday later and still no answer so we call to return the vehicle since we are VERY unhappy with the business dealings. Now we are told we can't return it but they can give us a refund on some of the extra items he tacked on. So, if you are contemplating anything with the finance department, watch yourself and everything they tell you. BEWARE! Don't trust them with their word. Their words are not worth ANYTHING!
Horrible experience. Beat around the bush. Never answered the questions we asked. Amount online and what they said we were going to have to pay was about at $6000 difference. First off, we had an appointment and we were waiting 15 min inside, then another 30 min outside the lot until someone finally came out. When the guy came out, he was smoking a cigarette, saw us looking at him and put it out. Got the stock number, said be right back and lit the cigarette again and hit it three times before he went to walk inside. Went inside, came back out and lit the cigarette AGAIN before coming toward us. Told us they were here to make sure we got the best deal. Instead of running our credit one time to all banks, they ran it FOUR individual times. They just ripped out a piece of paper, put an x and a line and said to sign. That felt EXTREMELY deceiving. They were focused on selling a car, rather than talking to us as a possible valued customer. We're very adamant about not letting us work with our bank. Took 3 times for them to listen to us that we were NOT first time buyers and already had a loan before because they were trying to stick us with the highest payment. That is what it felt like. He also said that eventually we were going to have to deal with the high fees for the first year and really were going to go have to go through him eventually. We don't HAVE to do anything we don't want to. The guy said he has to sell 2 more cars by the end of the day so what were we deciding and When we said we would be back in 2 days (because we had drove 2 hours to get there) the guy got red in the face, shook hands, and walked away real quick to go to the table directly next to us and started with the same speech to them. Felt extremely unwelcome and not valued at all. Super unprofessional.
I bought a van from them in 2015 and paid it off in one year. Never had a problem with it other than replacing the radiator. I would definetly refer anyone to them. They're great at working with you if something comes up. We're looking for a second vehicle in a few months and will go back to them first. There great people to work/deal with.