Went there but place is dirty with no one lifting a finger to clean. Gross. Also had appt but was ignored until I spoke up. I opted to have the fill in but no pedi-after waiting nearly an hour I was out of time and patience! That appt was with the owner
The last manicure I had there ended up with my cuticles bleeding (after the tech insisted on cutting them over my protests). It is deafeningly noisy and the staff appears to be under pressure to turn clients over and out as quickly as possible. There are other options in town and I suggest finding one.
I love this place and cannot help but think that the negative review is not real. I have been to Pro Nails probably 100 times in the past decade and have never had a bad experience. Great people who really care and prices that are affordable. You can't beat Pro Nails but the only way to know for sure is to give them a try like I did!
I will NEVER go back to Pro Nails! I've been a loyal customer for over 2 years. I have suffered two infections, poor business practices, and seen people walk out when they've seen how dirty the salon was. I hung in there though....until today. I arrived at 12:05 (they open at 12:00). I was told to come back at 3:00. I arrived a little before 3:00 and was told they could accomodate me in 10 minutes. I waited 30 minutes until I walked out. I am not an unreasonable person and if one person would have said "it would just be a little longer", I would have understood, however, I was ignored. I'm sure someone else will appreciate my money......and time!
Never had a bad experience here. I always feel welcome and taken care of. I refuse to go anywhere else in town for my nails and eyebrow waxing.
STAY AWAY!!!!!This place is awful. They try to push business on you. I thought I would go against the grain and take my MIL here for her birthday. There were three in our party.First me..I wanted acrylics. The person who did my nails was constantly asking me if I liked his work and giving me old japanese/chinese sayings. He never asked what style of nail I wanted (I always get oval shortish) He instantly did a flat medium. He never finished painting my nails all the way to the side, just rushed through my nails and slapped color on them. He never asked if I wanted a design, never offered aftercare on the nails. When he was done (by his standards) he then put me under the dryer told me five minutes (it was more like half an hour to dry fully and even then they still weren't fully dry), then proceeded to ignore me. The other women in the shop were trying to push eyebrow waxing and stuff on me.My MIL got a pedicure, they CUT HER TOE!!!! He took his time but still cut her toe. She is still limping from this. The man didn't talk to her the entire time.The women was nasty to my five year old niece. She painted her nails without permission from my MIL or me. The polish was falling off the nails within an hour and no my niece didn't pick at it. She didn't put color on all the nails and didn't put a top coat.And if this wasn't enough..When I called back within two hours to complain, the manager snapped at me asking what do I want him to do.... when I said I wasn't satisified he told me to come back and they would fix it. When I told him that I lived too far to drive back, he then proceeded to requestion what hje was supposed to do about it. And to top it off.My bill was 54.00... that wasn't the issue.The issue was when they charged my account (finally clearing after four days ) and they took it upon their selves to take out extra money for their tip. A tip I refused to pay because their service wasn't good at all. Needless to say, I am not pleased and will never return to this place. It is clear they are after money and only treat their regular customers with friendiless. So stay away from this place. I would give it zero stars if I could.
I was going on the cruise and i need something durable and last me while i am away. Getting a nail fix on the boat is expensive. Got a pedicure and it was clean. Very above average work. I chose a set of pink and white with gel. I love this set. They lasted, let me tell you the compliments i got on the boat. Other wish they had it done like me : )