Woodlake Garden Apartments
1475 Woodlake Dr, Lakeland, FL 33803
I moved in by July of 2015. At the time of the moving, the apartment they gave me came with a defective AC System which needed two loads of Freon gas to start cooling down and a not accurate thermostat that was replaced three times to make it reliable. I had to stand in this situation for 2 weeks before maintenance solved the issue. A dangerous outstanding screw, popping out of one of the apartment walls (somebody in maintenance, instead of cutting it off decided to paint it to camouflage it) hurt my back when moving the furniture in. The front door had a lock that opened from inside only if the key was inserted, making it difficult to evacuate quickly in case of emergency. The back door downstairs area were infested with alive annoying wasps and their nests. The refrigerator's door was out of axle and had a considerable space between in which the cold leaked. Alive roaches and ants were found in the move in cleaning session. Electrical outlets and light sockets needing replacement. ALL OF THIS AT THE TIME I MOVED IN. It was evident that the apartment was not ready, even though they have notice of my moving 60 days prior the moving date.
I escalated it to corporate, Insula Companies in Sarasota. Even there the management is the worst I ever have the chance to deal with. They put in the contract to communicate with local and regional management only in writing and when I started doing it, they answer back saying that I should communicate these issues to local management verbally. It looks that nobody knows how to do a decent job in this apartment complex management.