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Category
Used Car Dealers

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Kourtney W.

10/27/2015

Overall

This place is out to rip you off out of your money. I purchase a car from them and after 8 months and I finally miss one payment and they repossessed my car on the same day I was bringing in my car payment and they gone tell me if I want the car I gotta pay the car off. Just for missing one car payment.

cg2000

07/05/2013

Overall

This experience was great. Robert was so helpful and I had so many nice cars to choose from. And I love the security of the warranty. I'll be back to buy my wife a car in October.

claimed iconBusiness Response07/09/2013

Thanks for the 5 star review! We always appreciate hearing from our satisfied customers. We pride ourselves on having outstanding customer satisfaction. We look forward to helping you pick a car out for your wife in October. Have a great day!

This listing has been claimed by a business representative.
rnicole81

04/09/2013

Overall
run while u can!!!!

This place has nothing but junk cars and bad customer service. I bought my benz a yr ago. It broke down the next day. I didn't have to for a week. Then when I got it back, it wasn't fix right by there staff and broke down again. A 900.00 part! This whole yr it has something wrong with it and they will keep telling u there no openings to bring it back ti have fix so the warranty is no good! When ur almost done paying the car off, if ur one day late they will send someone to repo it, charge u 150.00 to get ur stuff out. They repo mine for 440.00 and first said it will b 800.00 to get it back, but now all of a sudden its 8, 000.00 to get back!!! This is how they get there money.they steal ur car back and make it not possible to get back.plus u pay 19.95precent interest. Which makes u pay 3times more then wat the car is worth. The manager is a dic and im glad I know the law well enough to know that my lawyer needed to be contact. Warning to all...dont buy here

claimed iconBusiness Response07/16/2013

We would like to respond to your less than satisfactory experience with Central Florida Auto Wholesale. You stated that your car broke down the day after you purchased it from us and that the part cost $900.00. But what you failed to mention is that we paid for it. We would also like to say that if you had further issues with the car, you had a lifetime service agreement with us that would have provided you with a wholesale discount on both parts and labor. We pride ourselves in getting our customers appointments within a week. If it was an emergency situation, we would have had you bring the car in immediately. We understand people are busy and things come up but we can’t help it if you miss your appointment. As for your car being repossessed, as with any bank or financial institution, if you become seriously delinquent with no communication, they will repossess your car. Money that you had to pay to get your personal items back from the licensed repossession company that recovered your vehicle has nothing to do with Central Florida Auto Wholesale. You were also initially told that it would cost you $800.00 to retrieve you vehicle and later told $8000.00. If that was the case, it might mean that it was not your first time being repossessed and the Lender decided that your account needed to be paid in full due to a poor payment history. You are correct in stating that our interest rates start at 19.95%, which is the lowest in the secondary market (marginal credit). We charge 10% lower than the state maximum of 29.95%. We also have loans as low as 9.95%. As far as our managers are concerned, all of us are professionals and we pride ourselves on having the best customer service in the area. We have thousands of happy and loyal customers.

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