The only place I rent a car is from South Lakeland Enterprise. Their service is exceptional. Love that they pick you up and take you home. Usually I am given an upgrade at no extra cost.
Lakeland Enterprise is the best ! They take care you rental needs and make sure you are satisfied. The branch manager Jose goes above and beyond.
Best rental place in Lakeland. Ulisses is fantastic and we love working with him. We rent a minimum of once or twice a month due to business and have been doing this for 16 years. Only negative is that the vehicle we reserve is sometimes not available on lot and we have to waste a lot of time waiting for it to arrive from the airport holding location. Also if I reserve a minivan with a DVD player (which I have done in the past) told ok, but when I arrive to pickup vehicle told they have not had DVDs on minivans in years. The only reason I do not rate it a 5 is because it is usually a 30 minute wait minimum even if you are the only person there.
Professional, courteous staff, always prepared for me, quick check in/check out. Clean vehicles. I never have a problem.
Great experience at South Lakeland Enterprise. Reservation was perfect. Exact price as promised, car was ready on time, quick transaction, and great customer service. I will definitely use them next time.
Although I made a reservation two weeks in advance, and specifically asked for the weekend special of $9.99, I ended up getting charged $12.99 per day. Plus, I had been renting regularly for well over 1 year, and did not have to pay insurance, I was forced (at least in my mind) to pay well over $22.00 per day EXTRA for insurance even though my insurance has not changed. What I expected was around $44 ended up costing well over $200. NOT VERY HAPPY about THAT, but hey, when you do not use a credit card and use a debit card, you are going to be up against the wall. Love the cars, but am starting to be weary of these tactics.
I wish I had read the below review before contacting this business. The individual running this business never returned phone calls or emails to the point that I had to physically go to the farm to confirm she could speak at an engagement. That should have been my warning to find another speaker. She did confirm (she looked me in the eye when she did it) she would be there. Retta did not show up nor call to cancel so I cannot recommend anyone doing business with this farm.
We visited this farm on May 3 and picked just shy of 20 pounds of blueberries we were short on cash and used a credit card to purchase. The sale went through and said approved but they couldn't print and told us we would have to pay in cash. Having worked as a retail mgr for years I explained once the sale has an approval that the customer had been charged regardless of whether they had a paper slip. They refused to even call merchant support to confirm or verify the state of the sale. We were told IF it did go through we could call and they would refund the transaction. My experience proved to be correct and we were in fact charged both on the credit card and also by the cash we had to pay to get the desired blueberries. When Shady Oaks was contacted about the charge they DENIED it and insisted on receipts to prove we had been overcharged. While we are able to provide the bank statement, they do not give receipts for cash. They are very disreputable DO NOT SPEND YOUR MONEY HERE! Give your money to other farms whom do not have questionable practices. You have a choice with whom you do business, make the knowledgeable one!