Best rental place in Lakeland. Ulisses is fantastic and we love working with him. We rent a minimum of once or twice a month due to business and have been doing this for 16 years. Only negative is that the vehicle we reserve is sometimes not available on lot and we have to waste a lot of time waiting for it to arrive from the airport holding location. Also if I reserve a minivan with a DVD player (which I have done in the past) told ok, but when I arrive to pickup vehicle told they have not had DVDs on minivans in years. The only reason I do not rate it a 5 is because it is usually a 30 minute wait minimum even if you are the only person there.
Worked with me since I didn't have a major credit card. Accepted my pay stub instead. Wish they had a different policy regarding credit cards since I refuse to have one. Felt like they were doing me a favor by using my pay stub but I know a lot of people without credit cards. Should be an easier way. Didn't know what to expect so next time I will take all necessary paperwork. Everything else was pretty easy.
I have found the people in this office fantastic to work with. They are always professional and easy to work with . They know my time is valuable and move through the check out and check in process expeditiously.
Great experience at South Lakeland Enterprise. Reservation was perfect. Exact price as promised, car was ready on time, quick transaction, and great customer service. I will definitely use them next time.
The only place I rent a car is from South Lakeland Enterprise. Their service is exceptional. Love that they pick you up and take you home. Usually I am given an upgrade at no extra cost.
Lakeland Enterprise is the best ! They take care you rental needs and make sure you are satisfied. The branch manager Jose goes above and beyond.
Professional, courteous staff, always prepared for me, quick check in/check out. Clean vehicles. I never have a problem.