Nastiest Motel I have ever stayed at it would have been a no star but you have to give at least one star
The staff here are amazing and are eager to help to make sure your comfortable and make this inn feel like home. Before we booked our stay here we read the reviews and it made us hesitant, the prior reviews were wrong or it was because of past managment. Plenty of hot water, bed and pillows were super comfy, no problems with wifi and super clean with no roaches or other pest not to mention the prices were in line with a budget. I would highly reccomend this home away from home. Dawn miller
This bartender Janine is the worst ever. overcharged us, terrible service and we will never go back.
Good staff, clean environment, rooms with refrigerator and microwave. Close to restaurants and mall. Close to highway.
Its is a roach motel and the police are constantly there whether you do anything wrong or not. Horrible place don't stay there. No amenities
Very friendly managers and clean rooms, maid service is great, really cheap and right by downtown Lakeland.
At America's Best Inn & Suites, we are committed to providing fair quality lodging and excellent customer service to Lakeland, Fl and its surrounding area
The one star is a stretch. Started off by getting an estimate for a one week stay. That was honored at check in but 3 days later was told the price was wrong and had to come up with an additional $59 in the next 30 minutes or we would be removed from our room and refunded a fraction if what we paid. Then there's the ongoing rate increases by the hour. Checkout/checking time is 11am if you call to let them know you want to stay another night you are quoted a price, great let's stay another night right? In the time it takes to walk to the front desk that price has jumped about 20$ higher. When you inquire about the quote the manager Sam gets nasty almost combatative and asks you to pay it or leave. This is the same owner that has been seen smoking drugs in the rooms of some of his employees. Yet is quick to deny a person because " they look like a certain type of person. The rooms are borderline slum worthy and while unpacking I went to hide a few valuables under my bed only to finf
I love the size of the rooms although MORE hot water would be a plus! Lol, but unlike other girls, I NEVER have to worry about someone accidentally walking into my room.
Amazing customer service . Very friendly family owned motel !