They offer you ripoff offers. They do Not buy jewelry I took in diamonds, amethyst and gold and instead of a fair offer my wife was only offered half of spot for gold and to quote them they don't pay for stones. So we got a 170 offer for 3500 worth of fine jewelry they are crooks be careful
Took a ring to sale n got a offer..decide to wait n ask around to see if i can get better sale value..2 wks after..i went back to sale it for what they offer me..now they say its worth less than what it is..if gold is sold by weight how can gold value drop so much in that two weeks time frame.what a rip off shop.
I took my wedding band to Munchel's Fine Jewelry Coins & Antiques to be sized down. I had a specific request that no material be removed from my band. I picked up the ring and noticed right away it is slightly tighter then the size I requested. I then checked the weight of the ring, only to realize it is 1/2 gram less then when I dropped it off. I returned to Munchel's Fine Jewelry Coins & Antiques to address my issues only to be told that the ring was the right size (which it clearly was not) and that I must be mistaken about the weight. I was told that no material was taken out of the ring and that nothing could be done to resolve this issue. All I wanted was to be compensated for the material removed from the ring. At this point I informed the owner of the 15 plus years that I have been a customer, and ask is it worth losing my business over such a small amount of money. The jeweler replied that he did not want "this" and told me to shop somewhere else. So if by "this" you mean someone confronting you about what is right, then I feel I have learned a very valuable lesson. Don't get ripped off by Munchel's Fine Jewelry Coins & Antiques!!
Good quality work, nice selection, but don't go to this store unless you know exactly what you want and have done your research first.My (now) husband bought my engagement ring there and they took advantage of the fact that he didn't know what he was doing. First of all, they didn't ask him anything about my lifestyle (active) to find out what kind of setting is appropriate for me. They instead sold him on an expensive and glitzy wedding ring/engagement ring set instead of informing him that many couples like to go and pick the wedding bands out together. (The multistone band was even less appropriate for an active lifestyle.) So, when I told him that I wanted us to go pick out our wedding bands together instead of going with the band he chose, it resulted in a big fight and we almost broke up over it. I didn't dare tell him that the setting for the engagement right (high prong) wasn't right for me and my active lifestyle because I didn't want further conflict over it. The setting looked good with the glitzy wedding band that the sales person sold him on and it is just too big by itself with a plain band. However, here we are, married, and this gigantic setting gets in the way and I have to take the ring off frequently. I had hoped that I would get used to it, but, the high prong ring seems to just get more and more annoying with time. Sometimes I hope to just lose it so I don't have to deal with it anymore.
My fiancé and I researched jewelry stores in the jewelry district online. We narrowed it down to Munchels and one other place. When we got there, there were a lot of people there and they took their time with them. I like how they do not rush a couple out of them just to get to the next. We had to wait a little bit but it was worth it. They spent a lot of time with us and knew exactly what we wanted. When we came to pick up the jewelry, the rings were ready and perfect. I would highly recommend this very friendly establishment to any new couple looking for an engagement ring or wedding bands.