I usually don't write reviews however, after giving numerous trys at this place I am finally frustrated and have to speak out! The service is terrible, the girls doing pedi and manicures are not trained or NEED better training! I have never been more uncomfortable then at this nail salon. They have no clue how to wrk their water temperatures, EVERY time I go they rinse my feet with hot water to the point I lift my legs up and say ouch! They use cheap throw always that don't scrub for crap. Then they give the file and buffer to you "sometimes" as though they are giving u a gift. I have left bleeding. I even had my massage chair turned off by the girl doing my nails!! Yup she said sorry and turned my massage chair off! They are always in a rush and defiantly is not a relaxing experience. My advise don't go here, go to VIP nails in Barrington or 1st spa nails in mchenery! Don't waste ur time or money. Hope they read this and offer some better training to their staff. It's multiple girls not just one.
20771 N Rand RdLake Zurich, IL 60047
From Business: Aligning body and mind through masterful techniques used throughout time, Hand & Stone Massage and Facial Spa promotes relaxation and enhances your physical state…
Go-to nail salon. Their pedicures are such a lovely experience. Their salon is gorgeous and has really elegant details. I've also gotten my acrylics done and while it is expensive, I've been pleased with the results.
Over priced and horrible job! It hasn't even been day four with my nails n they're chipping/peeling off.... I run my fingers down my hair and the nails get caught already needing a new fill in.... Guy seriously peeled my skin apart trying to separate my skin off the acrylic nail from all the glue he used after I kept telling him to just leave it, so now I'm dealing with a deep cut he made to my finger with his nail. SmhKept telling me that it not worth me getting my nails done if I was getting them short... I atleast don't recommend the guy "M". Super nice but his work is terrible. I don't even want to get started on my poor nail polish.. lesson learned
Worst ! The lady demanded for bigger tip and refused to take what I had . This place only takes cash for tip and I didnot have enough . Service was bad after that . Very rude to customer ! Never in my life will I ever go there again and I will tell all my friends to avoid it . I couldn't also believe their service towards white and colored people changed ! Unbelievable ! Very insulting ! Thanks to her for ruining my day ! Avoid this place if you can !!
Friendly welcoming staff that is skilled at their profession. Very reasonably priced. I get gel nails and spa pedi each visit. Heavenly.