Incredibly disappointed! Customer Service here is nonexistent and the experience of the stylists is mediocre. Often unprofessional and rude. Had seen Stevie several times and her lack of experience and unprofessionalism forced my move elsewhere. Left a message for Owner to discuss situation and I am not surprised that my call was never returned. Looks like 30 years in the business has not translated into the understanding that customer service and professionalism within your craft is paramount.
20771 N Rand RdLake Zurich, IL 60047
From Business: Aligning body and mind through masterful techniques used throughout time, Hand & Stone Massage and Facial Spa promotes relaxation and enhances your physical state…