Purple Heart Moving Group
2290 10th Ave N, Lake Worth, FL 33461
|Mon - Sun||Open 24 Hours|
|Mon - Sun:|
As I just moved again and this time worked with quality companies, I am reminded how HORRIBLE this experience was with Purple Heart Moving Group. They outsourced the job, wiped their hands of responsibility and then had the nerve to offer a fraction of a refund in exchange for a non-disclosure agreement and removal of negative reviews! Their employees also could not tell me if there was actually anyone in the company with military affiliation or a purple heart. The responsibility to warn others is worth more than the insulting refund I was offered, so I declined. Do not be fooled with a low estimate, you will PAY for it! There are GREAT companies out there. DO NOT use this one!
Highly advise! I called them for a relocation with hardly any notification (:/) but they had the ability to accommodate me anyway. Interaction with Eric prior to the relocation was fantastic. The contract was really clear and easy to comprehend what my expenses would be upfront. Lastly, moving day went so well! I have actually never used movers before so wasn't sure what to expect. The two people (sorry i don't remember your names!) were incredibly polite and fast! They moved everything with care and put things in the brand-new location any place I asked. When they understood they were finishing up early (4 hour minutes) they let me understand i still had time and asked if i required help with anything prior to leaving. If i ever need to move again I will absolutely call Dan and his team because i know i'll be treated relatively and have a hassle-free move!
Highly advise! I called them for a relocation with hardly any notification but they had the ability to accommodate me anyway. Interaction with Eric prior to the relocation was fantastic. The contract was really clear and easy to comprehend what my expenses would be upfront. Lastly, moving day went so well! I have actually never used movers before so wasn't sure what to expect. The two people (sorry i don't remember your names!) were incredibly polite and fast! They moved everything with care and put things in the brand-new location any place I asked. When they understood they were finishing up early (4 hour minutes) they let me understand i still had time and asked if i required help with anything prior to leaving. If i ever need to move again I will absolutely call Dan and his team because i know i'll be treated relatively and have a hassle-free move!
It was great experience with Purple Heart Moving Group. We requested several quotes to different companies but their quote was most professional and detailed. The guys arrived on time (bit earlier which was plus for us) and they called me prior their arrival. Everything went smooth. The man in charge was very friendly and great fun, attitude. I highly commend anyone who needs moving service.
They even did little things like help us find trim to match the original molding of our house and offered thoughtful design changes to help us find extra storage space not included in the original design that were very much appreciated. On time, on budget, incredibly responsive, zero issues with city inspections and genuinely nice people who take great pride in their work. Simply put, these guys are great.
Fast, efficient, thorough, polite- the gentleman who was packing the container was a damn Tetris master. They checked in with me to make sure they took exactly what I wanted in the container and nothing that didn't belong in there. They were in & out of my 3/1.5 in 2.5 hours and dude, that container is packed solid. Nothing is moving. These folks are amazing. This is who you want moving your stuff.
They are the best movers that I have ever seen. So friendly and nice and never complained about all the boxes and last-minute changes and help move things that they did not have to move which was so appreciated. I would recommend them over and over again and use them again!
The packing ladies absolutely crushed it; packed my entire place in under two hours. After unpacking everything myself, I don't know how they packed so neatly and safely in that amount of time. Moving guys were solid, no complaints. This company has a top notch process and makes sure you have customer support throughout.
Worst moving company EVER!I hired Purple Heart and they contracted “fragile”. They quoted me 2500 after packing my stuff it was up to 3500. They left with my things and called days later saying they messed up the math and I owe them 5500. My stuff was stored in a warehouse and they refused delivery until they got their money. (Wouldn’t even return it to original place, I was told I would be charged for that 2) I pay them ANOTHER 1k just to get it on the road, I still had to pay over $2k on delivery. so now I pay and I dont hear anything for days, finally I get ahold of someone saying “your stuff was loaded today and will be there in 7-10 days, the driver will call you TWENTY FOUR hours in advance to drop off your stuff. So 4 days go bye I get a call at 3pm asking what time tomorrow was good for me? I dont know why they asked... I had no option. I said 2pm the earliest I’m at work it’s a 2 1/2 hour drive home, I work weekends. The guy said he was busy and to make sure I had cash, after all the problems I had, I said “I was told cash or MONEY ORDER” I got the money orders (made out to Purple Heart, the company I HIRED) they say oh well make sure they are from the post office and made out to fragile. I got mine from Walmart, and that was NEVER specified. Now I have $2000 in useless money orders AND I’m told I have to be there at 8am (less than 24hrs advance) on Monday morning. If I can’t make it my stuff will be placed in storage and I have to pay storage fees AND they won’t be able to deliver again for a good 2-3 weeks... so I make it, I pay them cash, and now I’m unpacking my BROKEN fragile items. Can’t forget the kicker.... ready for this??? This move was abruptly made and unplanned, my mother passed away and I had to clean out her house, obviously trying to keep family heirlooms, the packers started asking me if they could have my dead moms things that they noticed I wasn’t packing, and ASKED for tips (which they got) before we even started talking about payment
Purple Heart Moving Group
This company is a dishonest company! They are complete LIARS!!!!!! Don't hire this moving company!
Took them 32 days to drive from PA to FL. They delivered my furniture broke, all the boxes in horrible condition, and lost one of my luggage. They delivered a box that don’t belong to us and never called us about this box. My luggage they don’t care , they don’t look for and don’t gives us any update. They ignore your emails , calls, text, they are extremely unprofessional.
Purple Heart Moving Group is a disgrace to the Veterans who have earned this service award. I would recommend all people to stay away from this company. I will let you know if the owner has enough guts to call me and apologize for his companies horrendous service. Maybe the Baltimore County Police could open an investigation into this company since their are so many complaints.
This week one more lies from PURPLE HEART MOVING GROUP
Our billing team has informed us that they have approved a refund in the amount of $300.00.
We have been trying to reach out to you to further discuss the issues you experienced with your move but have been unable to reach you.
Please give us a call so we can document everything and discuss a solution.
Customer Service Supervisor
866-671-1977 Ext. 2
US DOT: 3002113 MC: 024646
They NEVER tried to called us, NEVER sent a text message about it. They are LIARS !!!!!!!
Biggest scam on the planet , I wouldn’t recommend these guys to my biggest enemy.
These guys did our move last month, I was thinking about them, because we are moving on a long distance. The movers were incredible, professional, fast and careful, while dealing with delicate items and furniture's. They did a fantastic job for a very fair price.
The office staff and movers were courteous, prompt and professional. They were honest and efficient. They were always easy to reach. They provided all necessary equipment. The wrapped and packaged items carefully for protection. I will definitely recommend them and use them again. This was an experience worth remembering, sharing, and leaving a review about.
Thanks to Purple Heart this was the easiest move to accommodate. I thought this move was going to be stressful and a lot of hard work but Purple Heart really helped out for a cheap price. Not only was it a cheap price but it was great service. Purple Heart Moving Group made sure to handle all of my belongings with extreme care and caution which was comforting. I recommend Purple Heart Moving Group.
I've heard scary stories from a close friend of mine about her moving experience with her moving company. I debated about moving myself but I really didn’t have the time or people available to do it myself. I decided to call around and explain my concerns and see what the responses would be and about how much this will cost me. From the moment I spoke with my moving coordinator from Purple Heart Moving Group, I immediately felt at ease. It was like talking to a family member, so I scheduled my move right away. The movers showed up on time, they worked quickly and gently they began packing up my belongings. They were not only respective to me they were also respectful of my more treasured, fragile things. I couldn’t believe how fast and professional my life was boxed up and ready to go on a new chapter of my life. This move was so easy thanks to Purple Heart Moving Group!