What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
42955 Hayes RdSterling Heights, MI 48313
31322 Orchard Lake RdFarmington Hills, MI 48334
31005 Greenfield RdBeverly Hills, MI 48025
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They messed up my oil change which resulted in the loss of 2 quarts of oil in my driveway. I went in to get it “fixed”. They were rough with my vehicle. When I got home I noticed that washer fluid was dripping from my car. I took it back in, and they denied having anything to do with it, and assured me that there was no problem. Sure enough it’s been dripping for the past two days. I took it in this morning and they admitted that in fact there was a problem, but that it had nothing to do with them. The manager Josh then explained to me that I could buy the parts and do the labor myself. No. I told the manager Josh that this was unacceptable and that I wanted a refund. He told me there was no way I’d be refunded but that I could get a free oil change. When I told Josh that they had lost my business he turned his back on me mid sentence and disappeared into his office. If I could give a 0 star rating I would, this was the worst service and most disrespect I have ever had from a business.
I don't know if there has been a recent change in ownership but had a disappointing experience at my last visit to this location. I have been going here for years and the previous owner or manager used to run across M24 to Advanced Auto Parts for a premium oil filter and felt he had a sincere customer care quality. My latest visit, the technician left a trail of oil across the top of my engine, spilled washer fluid down the side of my car, and had a very cocky, don't give a $hit attitude. Again, I don't know if the ownership has recently changed. I will give them another opportunity but if it is the same crew working there, I'm going somewhere else
Mike from Px2 did an outstanding job. Told us we had one more oil change before air cleaner needed to be replaced. We will be back! They Rock!
These folks are wonderful. They are far nicer and more accommodating than even the dealership when I've taken in brand new cars. Moto-medic does excellent work, and they stand behind it. I've brought vehicles here for years and everyone I've ever had contact with has been professional, knowledgeable, and responsive. They are always willing to go the extra mile to save me money by making sure I get the best value on parts. On a few occasions they have even finished early and under the estimate amount. That is certainly a pleasant surprise when it happens! How many people can say these things about their mechanics? I highly recommend Moto-medic, and I would never go anywhere else.
This place is great, it changed ownership and for the better. the manager is knowledgeable and friendly. He gave me water and also stated he had Pepsi and donuts for kids. anyway he really commanded respect of his employees and they seemed to really like working for him. He really went out of his way to fix my windshield sprayer FOR FREE... Please give this place a try if youre in the area and need anything vehicle related
Hate this place! After they tried to scold me for being out of coolant (i wasn't) they topped it off with the wrong kind and color. They tried telling me there was a tamper showing seal on my drainplug and the drainplug was stripped...but luckily they got it off the sign said oil change $19.99 i paid $55 and had to go to a legitimate place cpl days later to feel like it was done properly. I'll never go here again
The guys are very helpful. I had a oil change done and the guy where upset about my brakes going to the floor after I stopped. When they checked it out the back left caliber was leaking all over the back tire. He didn't even want me to drive it home, so I called him when I made it home. My son checked it out for sure it was leak and it was a part that was under warrant so my son fixed it. Since then I have been back a couple of times for my free fluid checks, offered when you get oil change with the guys. Always great service. Total feel they wont ripe me off, being a women that is a big problem. Thank you guys. sincerely Charlotte schwartz
I would like to say since this place is under new management it runs so much smoother. The employees are polite. They are helpful answer every question you have and now there is never not a long wait. About time they get good employees
Had a great experience here! Joe, (the manager) was very helpful and honest, will be going here again!
ive been working here for several months and now that the previous managers and various riff raff have been removed from the facility we have gotten this shop back on track and are moving toward better relations with our customers. weve give you a unique family experience because all of the employees, the manager and myself included are all family as well..we take care of eachother and we take care of our customers..swing through and judge the new and improved quicklube for yourselves.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.