What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
59 W Acorn LnLake In The Hills, IL 60156
From Business: Tuffy offers full service automotive repair and maintenance. We do everything from brakes, oil changes, and air conditioning to tires, batteries and more! Tuffy o…
1480 Imhoff DrLake In The Hills, IL 60156
From Business: We offer full-service truck and trailer repair, overhead diesel engines, U-Haul truck rental, and with over 27 years experience you can rest assured of quality se…
450 Jennings DrLake In The Hills, IL 60156
Make An Appointment Today!Schedule Appointment
They went to street legal audio and replace my rear window on my new car cuz the shop damage it, they used the wrong parts did not use oem glass fro…
2255 W Algonquin RdLake In The Hills, IL 60156
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
108 N Randall RdLake In The Hills, IL 60156
From Business: Your LAKE IN THE HILLS IL O'Reilly Auto Parts store is one of over 5,000 O'Reilly Auto Parts stores throughout the U.S. We carry all the parts, tools and accessor…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Watch out for this guy! I went in for a FREE ESTIMATE and he ended up CHARGING me over $200 of work that I NEVER AGREED TO. NEVER CALLED ME!!! ���� He just went ahead and took it apart to diagnose the problem WITHOUT MY CONSENT! You mean ROYAL RIP OFF! Stay away from this place! ���� ��������������������������������
Very professional place. They are very honest. Which in the automotive repair world is very difficult to find. Thank you guys soo much.
My family and I have been going to franks for many years now and I couldn't be happier with the work he's done! He's honest and he will never tell you something needs to be replaced if it really doesn't. I would highly recommend him and we'd would never go anywhere else!
I took my 99 Dodge Ram 4x4 to get a brake job (in the past), and work was excellent and cheap. Most other places, would not even provide estimate, JD gave me a firm estimate....and delivered!
Long story short: do not go here, Frank is a scam artist. I am not one to give awful reviews because I am a pretty reasonable person and understand honest mistakes or secondary issues that need to be fixed in relation to the major car repair happen. I grew up in an automotive family so I know how things work…..but this guy is not professional and if you want to get a job done right, do NOT go here.Long story: DO NOT go here for service. My check engine light came on and a friend recommended this repair shop. Frank said it was either my catalytic converter or my IO sensor... but didn't know which one. This should have been my first clue because the computer within my car that sets off the check engine light should have given him a code to say which one it was. Anyways, Frank recommended I replaced the catalytic converter and I went along with his recommendation as my friend had stated he does a great job. A month later the check engine light came on again. I brought it back and he said I needed to replace my IO sensor... Reluctantly I did that too because Frank said that sometimes that is a result of driving without a properly functioning catalytic converter. Three months later the engine light came on AGAIN and I brought it to Frank only to tell me everything was fine ( I think he just turned the engine light off because a month or so later it came on again!) I brought my car to another shop which said it was my catalytic converter and I said that I just had it replaced less than 6 months ago the new shop stated that Frank probably put a bad part in my car. I brought it back to Frank so he could rectify the situation because I thought perhaps he didn’t know it was a bad part, I ended up paying for some service that was supposed to fix the problem and cost me 224 bucks (so at this point I’ve spent almost $1000 repairing my catalytic converter that was repaired in May and it is now the middle of January NOT EVEN ONE FULL YEAR) Now it is the middle of October 10 months from my last repair and I have to replace my catalytic converter AGAIN. Needless to say I’m not bringing it back to Frank’s Automotive.
This place is great!! When I brought my car to the dealership they kept wanting to do my back brakes. Platinum helped me out by letting me know that this service was unnecessary at the time. We've been taking my husbands car there for years and I will never go back to that dishonest dealership again!!!
TERRIBLE DIShonest and overcharged STAY AWAY RIPP OFF
Words cannot describe the terrible experience I had dealing with the 2 horrible scary men that seem to run this place they were rude and angry at me yes me the customer. They were to put new tires on give me a oil change too. First they never got to my car the day I brought it in they said tires were not there in time then the next day it was not done 3rd day got done . But I had a chance to look up the tires they sold me and found out I was over charge by 300.00 for the set . Jim the owner said he could not match the prices that I found at 7 or more other places and that he told me the price up front too bad ok also the other places included install he charged me 80.00 for that on top of the crazy price ok gee for some reason I started to ? this place so I have my oil check with in a week’s time yea they changed it but shorted me a quart and a half so had to have that put in now I am beyond mad called to complain and confront them over the phone of course these guys are big and talk real ruff too I was not going back in there ever… but I did want to let them know that I was very unhappy and I expected at the least a apology of some kind. But instead Jim the owner YELLED no screamed at me told me he went to all kinds of trouble to get to my car and he did nothing wrong and hung up on me I thought it was my cell that dropped the call. Called back he said no it was not my phone he hung up on me and is doing it again and to never call there again. Oh my….my friend at work who recommended the shop had not used him for 15 years since she moved and felt terrible..not her fault . next time I will look up reviews before I go anywhere . Stay away !!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.