Awful customer service. I went in and told the girl at the condo that my phone would not take a charge. She said “if we don’t call you back today by 5:00 give us a call and we can tell you what’s going on. We don’t have any batteries in stock for this, so if we have to order parts it will take a couple days.” I called that day at 5:00 and again at 5:15. Both times there was no answer. The next day I called again and the girl at the counter said “the tech can’t get it to turn on. It isn’t taking a charge” I explained to her, that’s kind of why we dropped it off. She said the tech hasn’t done anything to it. The next day I went in and asked what was going on, the girl behind the counter said nothing was done. When I asked for a refund of the $25 diagnostic fee she said she had to call her boss. The owner of the company got on the phone and explained to me that they replaced the battery several times and couldn’t get it to work. This conflicts with what the rest of his staff said. Moreover, he said he tried to call me but there in no log of a call from him.
2180 Mcculloch Blvd N Ste 101Lake Havasu City, AZ 86403
From Business: Connected Computer & Repair was founded in 1998 by John Masden, a 30 year Lake Havasu resident. The original focus of the company was to repair computers. Today, …
70 Scott Dr Ste ALake Havasu City, AZ 86403
From Business: We provide quick and 100% guaranteed service and upgrades for all makes and models of computers and iPhones. In addition, our home automation systems help homeown…
Larry LaRue of Havasu LaRue Computer Training and Diagnosis is a cut above the rest. He will take the time to analyze the problem, discuss it with you in terms you can understand and then do a comprehensive repair in a timely manner. His knowledge of computers coupled with his integrity and follow through is refreshing. He has saved me many headaches and a lot of money since I've discovered his service.Dell Van Leuven
09-25-14 Orchid placed in our local newspaper... Thank you to Larry LaRue, who got my computer and printer up and running better than ever. I'm loving it. You're the best!