298 W Duval St, Lake City, FL 32055
Phone: (386) 438-5273
Parking: Lot, Free
Bike Parking: No
Wheelchair Accessible: Yes
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I HAD THE MOST AWFUL EXPERIENCE EVER. PURCHASE A SMARTPHONE FROM THERE SUPPOSE TO BE NEW BUT WASN'T USED IT FOR A WEEK BATTERY WOULDN'T STAY CHARGE. TOOK PHONE BACK LADY WITH RED HAIR VERY RUDE SHE ALMOST MADE ME GO THERE WITH HER BUT I SAID I'M BETTER THAN THAT. THEY REPLACE MY PHONE WITH A SORRY PIECE OF CRAP GALAXY S4. BUT I WILL NEVER EVER DO BUSINESS AGAIN!! STAY AWAY FROM THIS COMPANY THEY PUTTING USED PHONES INSIDE OF NEW BOXES AND SAYING THEY ARE NEW LIARRRRR'S THEY NEED TO BE SHUT DOWN!! NOW BE ADVISED THE OTHER CHIC TOLD THAT IN ORDER FOR ME TO DO EXCHANGE ON MY PHONE WHICH I HAD ONLY HAD IT 11 DAYS WAS TO HAVE HER CHECK THE BATTERY SHE PROCLAIM IT WILL TAKE A HOUR TO DO THAT BUT SHE WANTED ME TO LEAVE MY PHONE. HELL NO!! I'M NOT LEAVING MY PHONE I'LL WAIT. NOW CHECK THIS OUT WAITED NOT EVEN 10 MIN FOR HER TO SAY OHH IT'S THE BATTERY NO CHIC THOUGHT IT WOULD TAKE A HOUR LOL GIVE ME A BREAK. THIS BUSINESS NEED TO BE CLOSED DOWN NO CUSTOMER SERVICE NO FRIENDLINESS NO NOTHING!! RUN WHEN U SEE PHONE SHACK U MINES WELL GO TO LAKE CITY CELLULAR THIS PLACE IS A JOKE
This reply is intended for Corbin D.
Mr. Corbin D. brought his phone to my business to get the volume button repaired due to it being stuck . My technician repaired the volume button for him, he came to test it, paid for it and then left the store . He then gave us a call stating that his phone wouldn't charge. My employee explained to him that all my technician did was fix the volume button and that he did not touch the charging port, however he was more then welcome to bring it back so we can take a look at it and see whats wrong. He brought the phone back a week after, dropped it off to get looked at and left. My employee put it on our Samsung charger to test it and it instantly started charging. The phone never even made it to my technicians desk because there was nothing wrong with it. We called Mr. Corbin and told him the phone is fine and to come pick it up, he asked if we fixed it and we were honest with him and told him we did not do anything to it because the phone started charging perfectly when we plugged it in. Mr. Corbin got mad and accused us of lying to him, got vulgar with my female employee and stormed off.