The only place that stocked the part i needed, i had a hour and a half drive and they waited A bit after hours for me to get there. And on top of that gave me tips on maintenance to avoid another repair cost ����
From Business: Sears Appliance Repair has over 6,800 trained technicians providing both product maintenance and repair solutions. Our techs are industry trained, well-respected …
Ordered a washer timer from sears parts, shows up a week later, no packing in the box, timer bounced around tearing up the inside of the box and des…
Lake City, FL 32055
Wherever you bought it, we'll repair it.Schedule Your Repair
From Business: Sears Appliance Repair's expert technicians provide product maintenance and repair solutions for your major home appliances. Our techs are industry-trained, well-…
Great guy. Tells it like it is even if you don't like it. Prices are competitive. Knowledgeable with over 45 years in the service and appliance parts industry. Competes with the big boys but with a small town personal touch. Not a Good Ol' Boy but an Ol' Good Boy. Promptness is down some because I am getting to be an Ol' Tired Boy. If you know any body wanting work and a career, get with me.
Out to make money. Didn't need ice maker, just a $3.00 part. Charge for new ice maker and installation $350.00. Not recommended.
Called and set up an appointment and he said he would be out the following day (Friday) between 8am-12pm. I work night shift so waking up at 8am isn't very pleasent but I waited from 8am until 12:30pm and he never showed. I called several times and got no answer and no return phone call. Don't use this guy if you want a reliable repairman. Highly disappointed!
Excellent service. He tested the parts for my dryer and found the problem right away thus saving me money. I know where to go now!
I bought a washing machine in 2002. It worked great. I moved in 2012 and gave it to some kids who were just starting out because I didn't have need for it where I was moving. To my knowledge, it is still working. Mr. Allen can be very gruff (as evidenced by responses here...lol), but I don't need a lot of coddling. after all, it's mainly about the product. Keep it simple. He's a very busy man.
I recently bought a stove from Glenn Allen and was very satisfied with the service that I received. I was able to leave a deposit on the stove and Glenn kept the stove until I was able to have my son pick it up. When I paid in full for the stove I paid more than the amount that I owed and he immediately gave me back my check telling me I didn't deduct for the deposit I paid. when my son picked the stove up ,Glenn turned it on and made sure everything worked before they loaded it up..Don't forget to look for a refrig. for me.
I called because my dryer isnt heating, he got all my info and told me the part cost 47$ i then asked if it could be anything else causing my problem and all he said was yes there could be other reasons and instead of telling me other things to check or offering me to bring it in he acted like he had more important things to do and just in a hurry to get off the phone with me. All i needed was a little help and got nothing but a price for something it might not be wrong with it!
I called. He sounded very busy. He took my information and listened to my concern. My dryer wasn't heating. He called me back in about 30 minutes. He helped with a couple ideas of what I should do. He offered several options for servicing it. He offered a service call or I could take it to him. He then told me I could pull a few parts out of the dryer and he would check them at no charge, this is what I did. When I got there he tested my parts and I had a bad fuse. He sold me the right parts then he told me what I might check so this wouldn't happen again.He was very busy, there was a couple people ahead of me so I had to wait. But the wait was worth it. He saved me a lot of money and my dryer is now running and heating. He even has a crazy sense of humor.Yes, I will definitely use him again.
They seem informed about the services they provide but do not seem interested in new business. I tried calling and they had other things to do than set up an appointment to service the dishwasher. Made me feel like I was an inconvience.