Personal experiences with Briken & Associates:1. Front desk person very unpleasant and "irritated" if bothered with questions or complaints2. Will not do an initial walk-through with you after signing3. After moving in, whatever problems the initial walk-through found were not acknowledged until the refrigerator started leaking4. God forbid you need to get out of your lease, no matter the reason: lost job, my company was ready to pay them 3-months rent to let us out of our lease, but they refused! In the end, after putting the house myself on Zillow and Craigslist, they were able to sign a new lease, but still collected from us AND the new lessee for a couple of weeks.Truly acting like a pack of hyenas smelling the blood (money): nothing professional to say about them.
My friends warned me about this manager named Marilyn but since we went to high school together I decided to trust her. To make a long story short: My application was past but she declined it after promising my caseworker to have a 4 bedroom available for me on Dec 1 2015. Since I'm using my HUD GRANT, it was a process, she gave me back a deposit I couldn't cash bc it was written to Lake Caroline, she wanted to put me in the house she wanted, not the house I wanted or HUD rules. We have no deposit receipt zeroing our, no home, lost time, no success. She tried to hide her hands by deleting me off her fb & not returning my calls. I just want my deposit or else give me my 4 bedroom house according to law. She belittled me & judged bc I used HUD & the next person didnt. I'm sick w Lupus, I'm way to tired to fight. If someone can take this to management-tri-star feel free!! Oan,She declined my app after my app past bc she didn't wanna deal w HUD no longer although she warned me that it was gonna take a while...but i still dud everthing they said & waited. She didn't care the children she's hurting. She denied my application before 60days Tuh smh. Bad ethical dealings, she judged against HUD GRANT for cash, according to her phone call to deny my application, after I paid all that money, for someone who had cash upfront. He wasn't even on the waiting list. Lake Charles can't support new Sasol workers. They are not on the list smh.
I'm completely unsatisfied with their poor craftsmanship and lack of material. 3 months ago they installed an awning that is lacking facing and has several leaks causing damage to my porch. ive talked with them several occasions and have had empty promises of them finishing the job they were paid for.
The home I bought from Rhino Rhenovators was a historic restoration. It is a great house redone with no shortcuts. I called in the first year when my a/c was out and he sent someone right over.
Randy with Rhino Rhenovators is detail oriented and has good knowledge about historic architecture and ideas. He's usually fair and honest unless a client is difficult. In that case, he usually pulls off the job and just asks for payment for the work he's done. Not the full amount. I highly recommend them.
We purchased our brand new home in January of 2013 for $203,000 built by Rhino Rhenovators and it has been a nightmare since we've owned it. All of our hardwood floors are buckling and separating, our porches are warping and now hold water, and our driveway that was completed after we paid for the house is a multi-colored patchwork of a job and looks terrible. The driveway was not even finished until 6 months after the contract stated deadline. These are only a few of the dozens of problems that we've had with the house. Rhino Rhenovators has not honored the new home warranty or our contract, and we've been forced to hire a lawyer to resolve this matter. I wish we would have never purchased this house.
She is one of the best Realtor in the lake Charles, Louisiana area and I highly recommend her and let her sell you your next house and etc....