I didn't want to have to join or even give this location a ����,but since it was required..So i filled out a form to order my keys for my new address..patiently waited on those keys which i really need!I was told oh you're district is on lake street ,but here is a form you can fill out and you can pick up you're keys on lake.Now it's time to pick up my keys on lake..That man told me "I can assure you, they did Not send it"He wasn't even gonna go check because he just knew ,but he did,and he was right!Thanks for nothing!So unprofessional..meanwhile i called yall from 330 to 5 and y'all asses didn't pick that phone up.Cause i wanted to personally talk with someone.So very disappointed,cause this is my own ppl.Get that it together..Like i said,the other post office know yall messing up.I'm so very disappointed! Either they gon shut it down or get rid of the mfs who aint doing their job properly..my hope is that y'all get it togetherThe people on that district needs a post office.
This post office has sent back packages saying"nondeliverable." They skip my mailbox and then some days don't pick up the outgoing mail. It does no good to say anything bc they don't care.
horrible experience!! TERRIBLE SERVICE! RUDE EMPLOYEES!! the lady that answers the phone has the WORST customer service skills I've ever encountered. she acts like you're bothering her when you have a package that is missing and you're trying to locate it. she will not help you. I asked her to check to see if it was on their shelf for pick up and instead of checking, she asked me if I received a notice that it's there for pick up. what difference does it make?? It was supposed to be delivered in 3 days and it is still not there. the horrible reviews I see about this post office makes me think the recipient will never get it.
Rude and lazy employees who make a very lousy attempt at finding you package while being extremely rude. An employee called "Bretta" should not be allowed to speak to customers. Worst service ever.
friend mailed me a quilt she made for my baby 10 days ago from here and its never moved according to tracking. . .was to have it in 3 days. . ..they don't answer the phone and won't respond to my postmasters e-mails. . . . .. i couldn't be sadder :(
The people that work there are idiots! This is my FOURTH package in the last 2 weeks that was "undeliverable" when I checked the order status online. Come to find out, they apparently can't read addresses and keep putting my mail on the wrong truck so I either have to wait an extra day to get it or get my two month old son out of the house to go pick it up which is the reason I order my stuff online in the first place. They also always leave the mailbox door open so my bills get wet and are not legible. HORRIBLE!
Too bad I can't give it negative stars. Expecting pkg. Tracking says "Business Closed". Hello, this is a residence. USPS either did not want to be bothered to deliver the day after a holiday or not enough people to perform duties.
This Post Office in Moss Bluff has signs out front with signs that has nothing to do with the post office. it is all about hating the President of the United States. I will not be using them ever again and i hope they close them down.
this post office is horrible! My mail gets delivered to my neighbors at least once a month! No one answers the phone when you call. I had 2 packages delived to the wrong house along with a gift card that was supposed to be delivered to my son for his birthday. My mail carrier has no business being employed there!