Mark's Master Mechanics
5425 Gerstner Memorial Blvd, Lake Charles, LA 70607
Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
Phone: (337) 240-9800
Phone: (337) 564-4129
Phone: (337) 479-2603
Mark's Master Mechanics, LLC
I was in a wreck my front was hit pretty hard and caused my radiator to blow out. They fixed my front body damage and fixed my radiator without me having to pay another tow bill to have it taken somewhere else. Very nice people and professional work!! Highly recommend
Needed heater fixed and they needed to replace the dash cause it was busted. They replaced the dash but did a bumb job on it, nothing is fitting securedly, they drilled holes and tried to glue the front panel on and damaged the parts that weren't damaged. I don't know if the passenger air bag will work because its not securely seated and the shift indicator doesn't work. The bad part about it all is that no one told me that there would be problems putting in the dash and possible damage to the undamaged console. Then its like no one looked at the vehicle when I finally got it because there was no phone call or explanation until I called back to find out what happened. Supposedly, he would fix the dash indicator but was waiting for the part to come in which never came in and the brand new dash didn't come with all the parts and its no longer available to them. Totally poor customer service. If you need work done and they say order the parts, don't bring your vehicle until the parts come in because it may be weeks and inspect your vehicle before it leaves the lot because they won't say a word and know they broke pieces that weren't broke before. The heater does work but the inside looks tacky!
My car been in master mechanic since February and is almost June now and I'm still waiting for my vehicle to be finished getting painted the owner tells me that other cars came in that was a top priority like my money ant good, I wouldn't even advise anybody to get there car painted there because of this lack of respect and a total run around on your vehicle