Ive been to her several times..she is very professional and does a great job! Yes she does have cats because people keep dropping them off at her house! She has went without food before to make sure these cats are fed...I would recommend her services to anyone.
This woman is rude and unprofessional ! Her cats ruined my dress that I brought to her with tags still on it. She said I was trying to get her to fix the sleeve they clawed up for free. im 8 months pregnant and needed he dress for my baby shower. Read her reviews anywhere online they are all negative. I wish I would have She yelled at me in front of another client and would talk over me when I all I wanted was for her to correct the damage to my dress which happened in her possession. Damage that shouldn't have occurred. Very RUDE UNPROFESSIONAL !
After filing a report with Better Business Bureau, here is their response on this SHODDY service: Complaint ID#: 10007839; Business Name: Hem It & Go AlterationsYour BBB has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not rec'd a response from the co. In handling complaints, we rely on the voluntary cooperation of a business. Although many firms respond to complaints from customers, there are a few who feel no responsibility to review the transaction. If you would like to pursue this matter any further, your next step would be legal action. We are sorry if we were unable to bring about a satisfactory settlement of your complaint; however, your complaint has become a matter of record in our files on the company. This information is available to the public and is frequently used by potential customers and will be helpful in reporting on the reliability of the firm to future inquirers.I