Brought my car for an oil change and they stripped the treads then blamed it on the type of vehicle I have which the mechanic that I had to bring it to said otherwise. I called the service manager who was not concerned. Will not be going back
1310 E College StLake Charles, LA 70607
From Business: Billy Navarre Chevrolet Honda Hyundai is a full-service Chevrolet, Honda and Hyundai dealership and is located in Lake Charles, La.. It offers new vehicles and ha…
I went to Don's Car wash today and had the pleasure of having my paint adjusted by their machines. When I went back and spoke to the general manager he checked to cameras to see if I had these scratches before I went through the car wash. Conveniently, the only camera that is placed on the passenger side to check for such things had a "glare" on it. They refused to do anything about it. I will NEVER go to Don's for anything and if you like your paint the way it is, I suggest that you boycott them as well.
Wow! In & out fast. Tires rotated, oil changed & a car wash
I have a great deal of respect for Mr. Navarre, but the oil change place is BELOW PAR.I've been several times, and every time there is a ridiculous problem. In summary:1. The "double bay" service center means that you will likely be waiting on the car in front of you to leave before you can leave. In other words, just because you've paid and they are finished with your car, YOU CAN'T LEAVE! You're blocked in! 10 minutes? No way, not ever.2. Oil change price is at the TOP of the normal price for around town. In fact, it is a little higher than everywhere else. Now, they are changing even EXTRA if you didn't buy your car from them! Nearly $50 for an oil change because I didn't buy my car from you? Why? Hello Mr. Navarre, but people DO move to Lake Charles from oher areas of the country, and they don't want to be penalized and have to pay extra! ridiculous. Give your customers a discount, but don't charge newcomers to town extra! 3. The car wash is WAY below par. It doesn't even rinse off all the soap. IT ALL ADDS UP TO THIS: TOO MUCH MONEY FOR SLOW INFERIOR OIL CHANGE SERVICE.
The name needs to be one hour oil change not 10 minutes.
Horrible service. I went to get my motorcycle (dirt bike converted to street bike) inspected there and they passed it with no problems. 2 weeks later I get a letter from the DMV telling me my vehicle was titled wrong and they put a stop on my record. Come to find out their service manager, ON HER OWN OPINION, turned in my information to the DMV! Now I have to waste my own time to prove to the DMV (again) it is street legal, meets all DOT regulations and has been through a physical inspection by the Louisiana State Police. I will NEVER go back to this place for a car wash, oil change and ESPECIALLY inspection!