Will NEVER take my kids back to sportclips in lake charles next to krogers!!. Treated so unprofessionally from the moment i walked through the door and my kids hair cuts were horrible!!!!!!Being our 1st time there, did not know to sign into the computer at the counter. 1 of the 2 staff members standing at the counter, Carlie, had an attitude when i said i had entered my name instead of my children. She stated "i clearly told you to put their names". I over heard another employee telling another mom about the specials going on at the moment...i was told NOTHING. I then showed her and the other hair stylist a picture of the hair cuts i was wanting for my boys. Carlie got down on the floor! on her knees! to cut my 1 yr olds sons hair... It came out horrible!!! She said its because his hair was baby thin..this was about his 10th hair cut and every other person got it exactly like the picture... :( ( its just hair and will grow back) but her attitude, unprofessionalism, and lack of training is what blew my mind! And the 2nd hair stylist cutting my other sons hair (FOR PICTURE DAY TOMORROW!!!!) stops 1/2 way through and tells me she does not reccomend him having that hair cut because his hair is not the right length.. BUT I SHOWED HER A PICTURE BEFORE SHE EVEN STARTED!!!! So then i said, ok just fade it... She then says, "oh, i cut too much off to do that". So now i have to go some where else to have it fixed! Then when i asked to speak to a MG., Carlie rudely laughed... After they called the mg, i was told the mg. stated she will not be coming back today & leave my number.. Im new to lake charles but i believe they JUST opened AND already off to a bad start.
4740 Nelson RdLake Charles, LA 70605
Will NEVER take my kids back to sportclips in lake charles next to krogers!!. Treated so unprofessionally from the moment i walked through the door …