In mybook® Car Collection (edit)

Added to your car collection.
Removed from mybook!

We took this business out of your car collection.

Mercedes-Benz of Laguna Niguel

Map & Directions
(89 Reviews)

1 Star Dr, Laguna Niguel, CA 92677

(949) 558-3644

OPEN NOW
Today: 8:00 am - 9:00 pm
7
YEARS
IN BUSINESS
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

General Info
Mercedes-Benz of Laguna Niguel is a Mercedes-Benz dealership source for cars and sport utility vehicles located in Laguna Niguel, Calif. The dealership offers a full line of new vehicles and a large selection of pre-owned vehicles for sale, as well as service, parts and financing. It invites customers to view and test-drive a C-, GL- and R-Class vehicle. Its service department is staffed with company-trained and certified technicians who offer customized automobile maintenance services, using advanced diagnostic equipment. Its showroom is open Monday through Saturday. Mercedes-Benz of Laguna Niguel s service facilities include oil change service, four wheel tire rotation and alignment, total transmission flush service, cooling system flush, air conditioning and ignition system service.
Hours
Regular Hours

Extra Phones

Phone: (949) 347-3860

Fax: (949) 347-3920

TollFree: (800) 639-2369

Brands
Mercedes Benz
Payment method
all major credit cards, financing available
Neighborhood
Colinas de Capistrano
Other Emails

Categories
Automobile Parts & Supplies, Auto Repair & Service, Automotive Tune Up Service, New Car Dealers, Used Car Dealers
Other Information

Parking: Lot

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

MinnieMouse232

06/26/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

Greg Repko always goes ""the extra mile"" for us.
Thank you to the whole staff at LN MBZ!!!

CottonHall

06/20/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

This was my first service for my 2010 C Class. This is my 2nd Mercedes, I had a 2004 C240 prior to this vehicle so I have visited quite a few dealerships for service and have had good experiences with all of them (with one exception in Newport Beach). I just wanted to say that I think this was my best experience yet. My service advisor was very nice and straightforward with the services that my car needed. When getting my rental car I mentioned that it was the same as my car and I was offerered another color. I thought that really went above and beyond. I will definitely be returning to this dealership.

MartinaW429

06/11/2012

Provided by Citysearch - 
Overall
I am not one to write comments but I

I am not one to write comments but I have to regarding one of MBLN employees. I just purchased a car just this past Saturday. I have to take a moment to mention sales member Steve Turner. He has never made a car buying experience so painless and dare say it actually enjoyable!!! He is so kind, outgoing , and most importantly, does not ""pressure"" like the typical car salesman, he comes across more as your friend, a trait I think any buyer can appreciate. Steve Turner has stuck in my mind and I just have nothing but good to say about him. I would, and will refer him to anyone interested in purchasing a Mercedes. He made sure I was comfortable and had all questions answered before I drove my car off the lot. He as well gave me a courtesy call the next day to ensure I was enjoying my new car and to make sure I had no questions or concerns that may have arisen while driving home etc. He gave 100+ service! I cannot rave enough about Mr. Turner. Mercedes Benz of Laguna Niguel is extremely lucky to have such an outstanding person as part of their team! Someone please walk over to Steve Turner and give him a high
five! :)

hungrihippo

05/15/2012

Provided by Citysearch - 
Overall
We love the car!

I could not be more thrilled with my recent experience of leasing a new car! Our Sales Consultant, Russ Ellis has a very sincere approach; he was knowledgeable and extremely accommodating. Eddy Huang was also very accommodating to us and we enjoyed his honest and diplomatic communication style. Russ and Eddy were both extremely professional!

We love the car! We love the terms! .... and the whole experience could not have been more pleasureable!

I have already told 3 people about our experience with Laguna Niguel Mercedes and intend to continue my endorsement. Russ is wonderful to work with; I will be sure to direct my friends to him and the dealershipl

Thank you so much!!

sliceofheaven22

05/07/2012

Provided by Citysearch - 
Overall
Absolutely a wonderful experience

Absolutely a wonderful experience. We have purchased three Mercedes Benz in the past. With this fourth, we traveled from Cayucos, California to Laguna Niguel, California just because of Steve Hall, our salesperson. Steve is remarkable. He saw to our every need and ensured that we were happy with everything - the options, the price, the terms - everything. We will definitely be back to Mercedes Benz of Laguna Niguel for all of our cars in the future.

Kiselevn085

05/04/2012

Provided by Citysearch - 
Overall
The dealership overall was exceptional!

Many thanks to Russ Ellis our sales representative. He did a wonderful job for my wife and I from our first visit to our return visit to lease the car. He spent the time to explain everything about the GL450 in detail for us. He was great on communication as I travel a lot and would email him at all hours of the day. The dealership overall was exceptional!

rainmaker88

05/01/2012

Provided by Citysearch - 
Overall
Thank you to the entire staff at Mercedes-Benz

My husband and I purchased two new vehicles, a 2012 SLK 350 and a 2011 E350. Our sales consultant, Amir Zokaeieh, was so friendly, knowledgeable and extremely professional. He took the time to go over all the features of both new cars and he did sync both of our cell phones for us. It was a pleasure to deal with him and I have to say that out of all of our consultants that we have had (this is our fifth car with MBZ Laguna Niguel) I can honestly say that I think he was the best. Also, we had a pleasurable experience with Mike Larkin in regards to our leasing paperwork, he made it simple and quick, a walk in the park. Thank you to the entire staff at Mercedes-Benz Laguna Niguel.

hurley22

04/26/2012

Provided by Citysearch - 
Overall
Gerhart was wonderful all around

Gerhart was wonderful all around - I would definitely want to purchase my next car through him. Very much appreciated the time and effort he put into helping me get the car I wanted, and am very happy with the experience overall!

behindthewheel

04/17/2012

Provided by Citysearch - 
Overall
Bernie was professionally persistent

Bernie was professionally persistent ---& it's what brought me back to your dealership. Congrats on his hiring.

BornInAnipod

08/09/2011

Provided by Citysearch - 
Overall
I would recommend

Mark Hansen did and excellent job from the time that I arrived at your dealership, taking a test drive, deciding on price, to the time when the car was delivered.I would recommend Mark to anyone looking for a new Mercedes.

queenofthethrill

08/05/2011

Provided by Citysearch - 
Overall
I appreciate their customer service

Your dealership has done it again! I just completed a lease turn-in with Steve Hall and drove out in a gorgeous 2011 Mercedes E350 Luxury Edition sedan. Steve was able to locate the car of my choice and made arrangements to have the car transported to your dealership. He kept me apprised of the transaction from the beginning to the end and answered all of my phone calls in a timely matter. All of the paperwork was completed before I arrived to sign the documents and I was able to complete the whole deal in one hour. Steve Hall was very professional and courteous and has a great can do attitude. The rates and terms of my contract could not be matched with any other Orange County Mercedes dealer. I am thoroughly pleased with my buying experience.This was my fifth Mercedes in a row that I have purchased from your dealership. I like the no-pressure environment and the high level of customer service. The new construction and design of the dealership is awesome and is very noticeable upon entering the showroom.I wanted to acknowledge two other employees. Eli Kohn in Finance was a pleasure to deal with. He explained all the terms in a clear and concise manner and answered all of our questions. Edgar Ceniceros is my Service Advisor and he also does a great job in taking care of our Mercedes. He is always there to meet me at an appointment and gives me status calls throughout the day. The bottom line is that Steve, Eli and Edgar are assets to your business and I appreciate their customer service.

Hors 2965

08/02/2011

Provided by Citysearch - 
Overall
Excellent Job In Knowledge Base

Jeff vitz have done excellent job in knowledge base and nice manner. Thanks!!

TheArtfoulDodger

07/29/2011

Provided by Citysearch - 
Overall
were satisfied

My wife and I were satisfied with not only the excellent service Kevin Marlow provided, but found that the entire staff went out their way to ensure that we were satisfied every time we visited the dealership
Thank you.

francesvaughnv

07/22/2011

Provided by Citysearch - 
Overall
Amir was AMAZING!

Amir was AMAZING! I work in LA and wanted to work out as much of the details over the phone as possible. He went above and beyond to make sure that I was getting the best deal possible! As a long time customer of MBUSA, Amir is top notch and will be the first person I call when I am ready to lease my next car. He made the entire process painless, I have told my friends and family that when they are in the market for a new car, they must call Amir. Thank you Amir and Laguna Niguel MB!!!!!!

audreaverhagen

07/21/2011

Provided by Citysearch - 
Overall
Thank you so much!

My overall experience in purchasing this vehicle with Steve Turner was exceptional. The service that I received was outstanding every step of the way. I am very impressed on how smooth the transaction went and Mercedes tops BMW customer service by a mile. Thank you so much!

deloiseduperclay

07/19/2011

Provided by Citysearch - 
Overall
very helpful

Great experience!
People were very helpful and knowledgable. Walked me through the entire deal.

peidoughman

07/13/2011

Provided by Citysearch - 
Overall
exceptional

Amir is exceptional, and will keep me coming back for future business

calandrabovia

07/07/2011

Provided by Citysearch - 
Overall
My Favorite

Laguna Nigel continues to be my favorite place to buy a car!

Elizabeth YoungZ

07/06/2011

Provided by Citysearch - 
Overall
Great Customer Service

It was a pleasure doing business at MBLN. It was worth the drive. Great customer service and a great neiborhood.