Happy with the service I received here. Great selection, great customer service , professional and knowledgable staff. Would recommend and will return.
What a great experience! I usually dread going to a car dealership for anything, but this was actually a really pleasant experience and I am happy that we went there for our most recent vehicle purchase. I was expecting the usual, underhanded sales tricks, excessive marketing, and a LOT of pushing and shoving. That’s what I’ve experienced at dealerships in the past, so that’s what I expected would happen here. But this was not the case and I actually had a really good time buying a car here. I don’t think I will go anywhere else in the future!LaGrange Country Dodge just treats people like people. They don’t mess around and do a bunch of unnecessary selling tricks and plays. They focus on service, service, service and not sales sales sales. That was really important to me because frankly I was fed up with the constant sales stuff I was getting at other places. LaGrange Country Dodge treated me with respect and basic dignity, which I really appreciated. I’ll definitely do business with them again!
Buying a car at LaGrange was a much more pleasant experience than I had been expecting. Before I went to get my car, I was worried I'd get taken advantage of because I'm a woman who knows nothing about cars and can't haggle a price to save my life. It was a pleasant surprise to not feel hounded or pressured into buying a car. When I left the dealership with my new car I was happy with the price I got and the fact that I got the kind of car I wanted and wasn't pressured into buying something that I didn't need or couldn't afford.
This place is nice local dealership. The seller who advised us on the different models knew what he was talking about. We talked about all the details of the car, all the specifications, we went through what has to be fixed or not fixed, how much that would cost, the finances. All the possibilities. They have a large selection of models available for sale. I believe if you are looking inti Chrysler or jeep you will find a model that fits your needs. Plus they are very friendly, so you can chat about all the cars, they will know where to direct you to. They were quite prompt with the paper work, so that was smooth, usually places mess it up, this time we were happy cause it actually went smooths. Thanks guys for the advice, and for your promptness.
I am very satisfied with the customer services at Lagrange and also with all of the staff and with the entire dealership as a whole. I had some chance or let's say bad luck before with other dealerships, where they promise you things and than they don't keep those promises, or they sell you some can that seems good at the beginning, but soon you find all the faults and problems with it, and you have to spend huge amounts of money on you "new" car. Thankfully this is the opposite at Lagrange.My first impression with Lagrange car dealership is that it is very nice, there is a huge choice of vehicles to choose from, different brands I believe like 4 or 5. And all the cars that are there are actually in good shape and are at a very affordable price. The place itself is very clean and the staff are so friendly they don't let you just to wait around they are there to help you in case you have any questions and are at your service. They do not pressure you to buy a car, when you just go there to look, and check out what they have available for purchase. We had quite a long tour with one of their sales associate, he was very nice. We took a long look at several cars. We were talking a lot, which one he had, or he has good return on, which one is the one I like, which one he likes, which one looks good and so on. No pressure, and that felt really nice for once for a change. I like when people take you into account as a person, and care about you, and just sometimes I like to have a chat with people, person to person, to sales staff to client.They are far from your usual car dealership, where they are just selling you the car they can profit off the most. Those places I hate so much. This place was a very pleasant surprise, it was the first time I have go there and will not be the last. At the end I had a look and I decided to take my car with them. The sales associate offered me a quite interesting financial option to take, in case it can help me out, If I weren't able to pay it myself. I did accept because it had great conditions. I have to say that this was the smoothest transaction I had in years. Just everything went so smooth, I did not have to go back there a million times for the admin. They know what they are doing, and it what really makes a difference. I think many times what sets you apart from others is how pleasant you are and a good attitude, so you guys rock, don't change anything. I would recommend them to all mu friends and family. This is a very trusted salon, good communication and great costumer services.
Its been quite a while that i wanted to get my hands on a Dodge and it looks like I have just found the place for it. These guys are really exceptional car dealers, not your usual sales people. Besides that they are really competent and know their stuff and know how cars work and how ti sell them, they are funny and nice and also really honest with you. They are lao honest about your credit, and even if you don't have a good credit they will work with you, which is really awesome. They are a whole bunch of awesome people! I did not have so good credit to begin with, but they worked with, and we sound a great financial plan that worked for me, so I have this car that I wanted for quite a while, I have been eyeing it. And it was quite a good price, so glad that I got my hands on it. They do have a garage that is available in case there is some problem with the car, but I doubt is for the moment at least. They did have a large selection of cars available, that you can pretty much get straight, and they are all in good shape, so if you are looking for a car, than I would definitely recommend them. I also would recommend them for the fact that they really know their stuff and they know what they are talking about, and in case you are not sure about your choice, or if it is your fist car purchase, you can totally have confidence in them, they will advice you the best solution, the best car that would fit you, your needs and wants. And of course you can ask as many questions as you want if you have doubts. I also like that the guy was funny who sold me the car, it is good to not be to serious sometimes in life, this is just how I am, and just for this I will go back there to buy the next car, the next time! But next time it might be a Jeep, they had a large selection of Jeeps too, and I really like their form, it is a bit special, and I love that, and it is a good car. Never the less they have a large selection of different brand of cars, I could have taken something else too, they were all in very good shape. Anyways I really appreciate your guys help!
I give five stars to them because it is a five star service they offer! We went to Lagrange country dodge with my hubby, looking for a van. We had a smaller car, mine, but I wanted to change it to a van, since with 2 children it is way better. We fit in it so much more. It has been a while that I wanted to change it, but now we decided, and went on a tour to some car salon to see the different options that are out there. I am glad that we went to numerous places before we bought, cause at the end we found Lagrange and we got a great deal for a car. It took me a while to find the ideal van that really pleased me and my hubby too, but thanks to the great choice that is offered at Lagrange we did find it with all the specifications that we wanted. We took a Chrysler van, because a friend had one and she was very satisfied with it, and we have been looking at it for a while, so we ended up choosing it. It think that it is a very good quality car, very reliable and affordable too with the financing options that was available. They were very helpful with that, cause at start we were maybe gonna take a used car, but of course we wanted a brand new one for once, since I only had used cars, so with their help, with the financing plan we could actually afford a brand new car. I make. Huge difference, in every sense. I just know it is brand new, nothing is broken or old or needs to be replaced, so of course it is working 100%, while of course used cars are god too, but there is usually something that needs to be fixed and so o l or just upgraded. And it is also amazing that they helped us finance it, because without their help, i think I would not have this car today, but I am very very glad that I do. And the plus that was unexpected, forever warranty, amazing, thank you! I want to add that the sellers were all so nice and friendly. None of them were pushing on us anything, they let us take our time. We were not the easiest clients, we took quite a bit of time, we went a bit back and forth, but the result is what counts. They were very fantastic, and listed to our requests, and made it so it is the best for us. That is also why we choose them at the end, because they were that nice. In an other place they were just outright rude and so so selling us, I didn't feel comfortable, here this was not the case at all. As of today I am very happy with Chrysler van, a proud van owner, and I would not own it without their incredible help. And that it is brand new is just a huge advantage! I would warmly recommend this place to anyone who is looking for a new or used Chrysler, RAM, Jeep or Dodge!
Yes, this is exactly the car that I have been looking for! Thank you Lagrange Country Dodge for my new car, you guys are just amazing! From the minute I walked in to the last second the staff were very helpful and very nice with me! Thank you again, because of you now I have a great car! I went in there just to look if they have a car that would please me, I wasn't so sure that they have much choice, but they did and there were even a few that pleased me, so I got a closer look at them, and tested them and so on, so at the end I could choose. It is a hard choice, at least for me to choose a car and than all those mind boggling details, it is too much for me, but they were so so caring, they did not let me just there, they helped me with my choice and explained me things that I did not know. So they made it a very easy experience for me. They really know their stuff, and they are not at all this horrible attitude that they know everything and so on, they really just were personable and did not make me feel stupid for my little knowledge. They also gave me a financing option, which I did not opt for, but those who think that they can not pay straight, or have issues they can ask them for help, they will present you with a financial solution. I find that really useful, in the past I would have definitely appreciated it. Also I have to mention that the place is really unkept and you get nicely treated, and the sales people are not at all rude who are pounding on you to buy that car cause that is what they can cash in the most, they were of course selling me a car, but it did not feel like they are selling me, it felt more like they were giving me advices and trying to help me what would for for me the best, so it really felt very nice for once. Would definitely recommend them to others who are looking to buy a car and don't want to wait ages in some other salon, they are swift as well. They do have a large choice of cars too, so don't be scared that there are only one type of car. Thank you guys for this excellent experience, I might come back next time!
LaGrange dodge is a very professional car dealership, I am glad that I went back there. With their new management, things changed from the last time I had a tour there, it was different, now it is better and faster and all that, and more options too. The staff seemed much more calmer and they were also very willing and helpful. The person who helped me he was also extra helpful and went out of his way, usually they wouldn't. I went there looking for a specific car, but I was not sure how I could afford it. So the sales rep showed me around and we looked at other cars and possibilities, but he said that he can give me a finance plan that can allow me to buy this car that I literally have dreamed of for a while. I did not believe him, but at the end he did help me work out and I did end up taking the car that I wanted. I am so so happy, literally like a dream come true, I have to say that all the cars they sell are really good and mine also works really well, no issues as of yet, but I do not think that there will be any. The sales rep reassured me, and besides if there is a small problem it can be fixed too. One thing that made me choose them that they were serious about their business, and they knew all the details about the cars and all sort of things, so they could really helped advice me on what to take and what not to take. And all the extra options and so on, so do not be scared to ask, just ask away, and let all your questions answer, in case you have some doubts. The thing that is also different from other places is that the did not try to sell me the most expensive car, but they actually wanted to know what was it that I wanted and needed, and got me exactly that, and really helped me work out a r ally good financing plan so I got what I wanted. I would totally deal with them again in a heartbeat, because of their helpfulness, and professionalism. The place itself is very clean and in order, and they do have a large selection, so I guess if you want different type of cars you can probably find one that would fit your taste. I suggest it to others as well, if you are on a look to buy a car, than this is the place to got to, you will not be disappointed. Dodge is a very good company, you can totally trust them.
I am very satisfied at the end that I choose them. I went to some other dealerships first, but they were way nice than in some other places. I did not think it was possible to buy this car for me, cause of the financing issues, but they were so extremely helpful, they have set me up with a great solution. They have offered me a really good affordable financing, so at the end I could afford the car I originally wanted, and did not have to choose a smaller one. It is so much convenient. I wanted a car that would also be great as a family car, so I got it, and i very happy with it. Also i would like to mention that the staff are all so nice, and they have been very helpful from the beginning. The first time I went, I just wanted to get an idea, they gave me all the details, and we had a good chat. They were not at all pushy that is why I decided to go back and take a car from them. It was a bit hard to choose cause there were more cars that I really liked, but they have listened to what i needed and also what was my dream car, and based on that they helped me decide. I think it is good that they had quite a big choice, because than everyone can have a choice and they do not have to settle for something that they do not like. That is what happened with me. One more thing that I am extremely happy about that they offered a good technical information, so that helped me choose the car too. I am really not into these things, but when you buy a car you do need to know some things, and they really had good patience with me, and took their time to answer every question I had, and trust me I had so many. So thank you for that. The person who sold me the car, forgot his name, he said that they have a new management and things are better for them. Well apparently they are good, cause they do take care of their clients, and I am a very satisfied customer of theirs, so please guys do not change anything, reward your good staff members. I just want to say that for now I have this car now for a while, and I had no problem with it so far, I hope it will stay this way, but if I do I can always call them, and they will help me out.