My original purchase was with Southern, took my camper there for warranty work for my Refrigerator which was no longer cooling. It took over a month to get parts in for a new cooling unit which they said was punctured. Every time I called to check on status, I left a message it was a 1 in 5 chance they would return my call. After 6 weeks I picked up my camper and noticed a rear jack was broke Initially they stated it must have been broken when brought in. Then Service said they would order a new one for me to put on After I got home and plugged in allowing the frig to run all weekend, the fridge section still not working. I returned it again to Camping World in Lafayette they initially said coils were bad again and would have to reorder it 3 weeks later they tell me it is my screens on external cover vents (have been there for 4 years) of camper that was the problem. They did replace my jack for me. get home, plugged in and still not holding a proper temp in the fridge section. Noticed a pin was missing on BBQ stand that keeps it from swinging out....SAD SAD SAD I called and spoke to service about frig issue and pin missing. I told them they need to notify their Service Manager about these issues occurring on their lot while my camper was there. I will be taking my camper elsewhere where someone more qualified can identify the issue and I have NO intent to even CONSIDER or RECOMMEND buying a camper from Camping World - Lafayette. No phone call from any one in management expressing their concerns on getting the issue resolved .
6715 Johnston StLafayette, LA 70503
From Business: We are a locally/family-owned business happily serving Acadiana for over 23yrs. We carry a full line of Truck Accessories such as bed covers, truck caps, toolboxe…
Missing parts and leaks on brand new 2016 Cardinal fifth wheel. Was promised camper was ready for pickup many times. Even told us "Its ready only to drive to Lafayette from Lake Charles for them to tell us it, in fact, WAS NOT READY"! Lost hours at work and lost 2 deposits on vacations from going on the word of management that the camper would be ready for pickup. I WILL NEVER DO BUSINESS WITH ANY CAMPING WORLD AGAIN BASED ON MY EXPERIENCES AT CAMPING WORLD OF LAFAYETTE, LA! Worst business of any kind that I have ever dealt with. My husband and I work in Industrial Construction at refineries and power plants and there are thousands of us living out of campers, traveling from job to job. I warn anyone that mentions Camping World these days to TAKE THEIR BUSINESS ELSEWHERE!