Fabulous every time- my favorite restaurant in Lafayette
pizza was ordered and was never received it's been over 2 hours, they don't give courtesy calls or answer the phone, they need to shut down if they can't provide good service, don't order this location at all, no good customer service, and they billed my card
My 1st visit and the staff was very friendly, it will not be my last, price is right, everyone made me feel welcomed, thanks staff
Horrible service was told 30 minutes for delivery time it's been an hour and 45 minutes never order here you again just ridiculous!
Been waiting over an hour for delivery.. Been on hold twenty minutes and they about to close..something tells me not getting pizza.
They hung up in my face and then they didn't answer when I called back...they are very rude and unorganized#horrible service
Wish it was possible to give it a lower rating. Received an incorrect order and was promised a full refund and a redelivery. Upon placing my order to be redelivered, I was informed of fees I owe to make up for their mistake. The manager, Tyler was extremely rude trying to justify the fees that I was promised I would not have to pay to begin with.
I ordered pizza from Moss street Lafayette Louisiana and it took 2 hrs for delivery Before delivery I was told 1 hour and when I called due to delivery not on time I was told pizza just left will be there shortly another 45 minutes no delivery called back again ask for manager whom stated her name was Tonya who then advise me they had 1 driver for the night and stated,she told her employees to advise customers when ordering. I stated those expectations were not set for me I was told 1 hr it is now 2 hrs later and ask to be compensated it is late at night no where else to order and family needs to eat. Manager stated she can only cancel my order I stated no it should be refunded and still receive pizza due to not getting pizza 2hrs later n not given option to pick up or not ordering due to 1 driver Manager and other employees became rude saying I should not have an attitude n hung in my face. I called several times to get the managers boss information but the manager kept refusing threatening me to stop calling she will call the police for harassment so I went online for customer service number but it only advise u to contact store wow just horrible
THE PERSON BELOW SHOULD HAVE ORDERED ONLINE! NO TROUBLE GETTING THROUGH & YOU CAN KEEP AN EYE ON IT. LET'S YOU KNOW WHEN IT'S GOING IN THE OVEN, WHEN IT'S COMING OUT OF THE OVEN & WHEN IT'S GOING OUT OF THE DOOR TO GO TO YOUR HOME!AND THE PAN PIZZA IS "DA BOMB"CRUST IS CRISPY ON THE OUTSIDE & SOFT ON THE INSIDE! IF YOU HAVE ANY LEFT OVER, YOU CAN RE-HEAT IT UP 5 DAYS LATER & IT'S JUST AS SOFT AS THE NIGHT THEY DELIVERED IT TO YOU!
wont answer the phone at all. tried off and on, mostly on, and no answer for 2 hours... no pizza tonight.