Romacelli River Ranch
115 Stonemont Rd, Lafayette, LA 70508
Romacelli Bistro e Vino
Cuisines: American, Italian, European, Continental, Pizza
Wheelchair Accessible: Yes
Alcohol: Full Bar
Parking: Street, Lot, Private
Bike Parking: Yes
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
I love Romacelli. The atmosphere is great! Indoor and outdoor seating is available. You can bring your dogs too! Which we really love. All of the servers love our animals and make us feel really welcome. Try the cajun spice pizza. It'll change your perspective of good pizza!
I went to the River Ranch location today for lunch with a group of ladies. After 45 minutes, our entrees were served and my flatbread was burnt. The bottom and about an inch all around the perimeter of the flatbread were charcoal black. I attempted to cut it and had to saw through it. I called the server over and showed her that it was burnt. She said she would go and tell the manager. She started to walk off and I asked her to take the plate, which she placed on the table behind ours. The manager came, inspected the plate, and asked me what was the problem (as though it was not apparent). I told him the food was burnt and he went back to the plate and dismissively smirked. He said he would comp the plate and asked if I wanted to oder something else. There was NOTHING to comp. I ate NOTHING in that restaurant and drank tap water which I would have gladly paid for. When the checks were given to my colleagues, the server announced again that my meal was comped. AGAIN, there was nothing to comp but water. Several of the ladies grabbed the comment cards provided with their checks and wrote about my burnt flatbread. This will be my last visit to that place! An apology would have been nice. There are too many great restaurants in Lafayette to waste time on Romacelli's!!
Have been here 3 times. The food is very good, but each visit, the service has been lacking. Our 3rd visit, we were seated at 1:20 and by 1:35 we had not even met our server. I could understand if the place was packed, but the were servers walking around chit-chatting with each other while we waited to have our drink order taken. Needless to say, we left.