Hub City Ford
2909 NE Evangeline Trwy, Lafayette, LA 70507
|Mon - Fri:|
I have to say that normally I don't post online reviews, but my recent vehicle purchase at Hub City Ford was outstanding and hands down the best experience that I've encountered when buying a vehicle. The entire team that I worked with was very professional, informative and stayed well past the closing time just to get me into my vehicle that night. My salesman, Paul, was great guiding the entire purchase process, and regularly asked if I had any questions or concerns. He even paired my phone to the vehicle. I never once felt pressured during the whole transaction. Thank you for your service and care, I appreciate it very much!
I bought an F150 with the Tuscany package and will never again!!!! The exhaust has broken not once but 4 times and guess how many times HUB CITY has fixed it? ONCE with a crappy weld! That could be seen!!!! The 4th time it is gonna take a new muffler. Less than 50k on my truck!!! It's not just the exhaust it's the service too. I've had to wait over a year for a rim key they LOST and the most recent incident was a failed inspection on window tint HUB CITY sold me! I went in for an inspection, 50k service, and check engine light. Left there with a failed inspection and the following tuesday the check engine light came back on!!!!! My truck is a 2010 and it is 2013. I've given them enough chances!!!!