What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Amazing customer service there. Knew me by name right when I walked in the door! Will def go back for future services!
Always pleased with their work. They get you in and out and if there is truly nothing wrong with your vehicle they will HONESTLY tell you there is nothing wrong. They do not look for things and lie to you to make you spend money. They are the most HONEST mechanics in Lafayette and they give you a FAIR price. Call around to other places and price compare...check for yourself... they have the best price and best work for the job. I have been taking my vehicles to them for 5 years and they are the best!
VERY UNPROFESSIONAL!! Not happy with service or work, sent my mothers vehicle there because it was running hot, they keep car for one day and said it was the engine block that was not filled correctly after i changed thermostat myself, CAR Runs Hot The NEXT DAY and leaking coolant after Bourque's Auto said it was fixed!! charged over $100 to put fluids in engine block. sent car back so he can fix the real problem, (tired to give them a chance to earn our business back) This time around he says its the radiator and its going to cost over $500 to fix. My mother ask him a few questions like how he didnt see that before? wondering if he knows for sure if its the radiator? what if he changes the radiator and its still runs hot, what else could it be? she cant afford to keep changing out parts and problem is still not fix.. He gets on phone and tells my mother "SHE CAN COME PICK UP HER CAR! HE DOES NOT WANT TO WORK ON IT!!" after it had been to his shop for 5 Days.. We paid and had the car towed there both times! $$ down the drain. HE REFUSED TO WORK ON CAR BECAUSE MY MOTHER ASK QUESTIONS ABOUT HIS WORK!! HE HAD UGLY WAYS OVER PHONE CONVERSATION! I WILL NEVER BRING ANY BUSINESS THERE AGAIN!! I ONLY PUT ONE STAR BECAUSE IT IS REQUIRED TO LEAVE POST, OTHER WISE THERE WOIULD BE ZERO STARS!!
My teenagers went without me to have their car fixed. They replaced a sensor for $500 and the issue wasn't resolved. Then they said that the spedometer needed to be replaced. I told them to get a second opinion. It seems like they replaced the wrong sensor.When I called to discuss it, he refused to accept any responsibility -- I didn't want a full refund, but maybe just his profit? But he said he would never replace the wrong thing. So he did the wrong thing AND gave us bad customer service. Will not return. Try Midas across the street -- I have received great customer service from them.
Hands-down the best customer experience I've ever had at any car repair shop. Truly excellent! Jody and Cody were exceptional!
Outstanding paint and body shop. Justin is very professional at handling the entire job, Reed did an exceptional panel/component replacement and Jeff is an expert at painting. Bobby took the time to come talk to me as I was checking out his staff's five star work. In addition, they are a certified Ford repair center. Excellent experience.
I had the owner mike work on a 2004 chevy truck. It seemed to be a simple job but he had my vehicle for over 3 weeks!! Then once he finally finished for me to pick it up the problem still remained. I brought the vehicle back and he asked me to drop it off again. Once again it took 3 weeks. Guess what the problem still was fixed so once again he took my truck again for a third time. This was his last chance and 2 weeks later I picked up my truck and can u believe still not fixed correctly. So the point of the story is I would definitely not recommend this shop to anyone looking for a mechanic that knows what he is doing. Worst mechanic in Lafayette!!!!!!!!!!!!!!!!!!!!
I can find any business I'm in need of! ❤❤❤...... I really love this app!...... I can get directions to anywhere!
My vehicle was in the possession of Performance Finishes during the historic Louisiana flooding in August and I had received word that the area was severely flooded. I called after the flooding asking if the facilities were flooded and the employee said some equipment and machinery got wet, but no cars. I received my car and everything seemed fine but after a few days it started to smell like mildew. I had done nothing to my car, but I finally took it to a detail shop when I discovered puddles of water under my mats on every carpet surface to inquire as to why this would be so. He pulled up the carpet to show me water sitting in the bed of my car that could've only come from flooding which probably wasn't noticeable at first when you clean the carpets but because water was sitting beneath the carpets, it eventually started to smell horrible to the point where I couldn't enter my car without my eyes watering and sneezing.I returned to Performance Finishes where they denied it until the end and told me they could do nothing for me except a running water test to see if there were in cracks near the rear right door where my repairs were made. The test reveals no cracks, so it's basically my work against everyone in their company's word denying that my vehicle was flooded.So they told me they could do nothing for me.The fact that this is the way they handled this situation, whether it be because I'm a young, female or otherwise, is sad and humiliating on their behalf. I did not have the personal time to get the law involved, so I was forced to file a flood insurance claim on my behalf to get this issue resolved.I want everyone to be aware of their malpractice because this was one of the worst experiences I've ever had with a repair shop that should not have been the case. Hopefully light is shed on this situation of which I still have documented proof, but if not, hopefully you'll consider this before you give your valued business to Performance Finishes.
NOT CLOSED - same great service new locationV. W. Plus7215 Johnston StLafayette, La. 70503 337-266-9549
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.