Very helpful...n explain to the tee.. what is going on ..love the atmosphere n spirit of the place. Appreciate it.
Purchased a brand new vehicle from them, before driving off the lot we noticed the tire light was on so we brought it up to the salesman. He assured us that it would be fixed but not the same day as the service department had already closed for the day. Bring the car back for the 1st service appointment and mention the issue, they decide to plug the tire instead of replace it. Fast forward to the 3 service appointment and 6-7 months later, the tire is still leaking. Only solution now is replace the tire that Hampton expects me to pay over $200 for because their incompetent salesman did not document it properly and have no record of it. So the service department doesn’t not believe my story because I like most other people have to work and didn’t have time to go back to Hampton first business day after purchasing the car to fix the tire and figured it could wait till the first service appointment.Forgot to mention the best part, Hampton was doing a construction project when I purchased my car and it is still on going. Guess what the service technician found in my tire? A NAIL, gee I wonder where that came from?
With a few years of car industry service under my belt myself I've only met a few trustworthy folks but these guys take the cake. I've since moved away from the industry but the crew at used car factory are there, during and after the sale. Even years down the line I still feel like they appreciate our business.
Shawn, Chase, and Cris made the process easy and pleasant! We really felt like family! From start to finish they were willing to go above and beyond for us.
We've bought multiple vehicles with them and they were always friendly, helpful, knowledgeable and patient.
We had a great experience with these people. Everyone was very nice and helpful. My daughter found the perfect first NEW CAR...a beautiful Electrolyte Green Hyundai Accent. She loves it, and we got a good deal. I do recommend this business to friends. :) ***AMENDED REVIEW*** When we had a little problem during the very first week...we got the run-around, and never got the problem fixed. :( Disappointed.
They bought my car without me being there or drivers license to assure I was in fact one of the owners of the car. Their notary illegally sign the title. They knew the title was forged they say they did it in good faith.
This place is awesome. Some friendly and caring people. Go check out what they can do for you. They can even help with financing.
The main purpose of this dealership is really to compliment. They helpful and knowledge provided for an excellent experience.
Horrible company to deal with. Don't give u half of what your vehicle is worth then try to screw u on the vehicle u are trying to buy. I feel very sad for the people that do deal with them. All they want is your money and could care less about the customer!!!!!!!!!!!!!!!!!!!