She was extremely helpful with my problem. Prescribed exact medication needed and problem disappeared within no time.
320 Settlers Trace BlvdLafayette, LA 70508
From Business: Accepting New Patients Children & Adults - All Insurance Accepted Including Medicaid & Medicare - Self Pay Discounts Available
4640 Ambassador Caffery PkwyLafayette, LA 70508
From Business: Acadiana Women's Health Group is a group of obstetricians and gynecologists practicing in Lafayette, La. The company offers general and high-risk obstetrics, prec…
I have had 2 separate issues with billing. On one visit my account was mixed up with the patient who was ahead of me, causing an insurance mixup. The second issue I was billed differently for for an office visit than I had been all the previous times I had gone (for the exact same type of appointment-nothing different in the office visit) causing me out of pocket expense I never had previously because something was coded differently, and they refused to refile the way it had been done previously. Also, they did not inform me I would be charged a different amount for the last visit. They just asked for my copay as though it were a regular visit. IMO very unprofessional to be so misleading.
I have to comment on this doctor because I had the worst experience of my life with her and I have never had that kind of interaction before. I went to her because of acne I have been struggling with as a teenager, and I had high hopes as the office is big and beautiful. When I met with her she didn't even look at my skin, and the appointment took less than five minutes. I have been to other dermatologists and they always at least come up close to my face and look at my skin. She sat across from me, not close at all, and did not even examine what she is supposed to be treating. She also seemed a little out of it. She wrote me two prescriptions and gave me a coupon for one of them, supposedly. Now here is where the incredibly frustrating part of the story begins. When I was opening the 2 face treatments (which were supposed to be for severe acne) I was reading the label on one of them and it was a skin bleaching cream!!!! Luckily I did more research online and did not trust immediately trust what she gave me because if I had used it it would have bleached my skin. I went back to the pharmacist and we looked over what she had gave me on the prescriptions. She somehow wrote me a prescription for another type of medicine that bleaches skin that had a close name to what I was supposed to be prescribed, and only gave me a coupon for the correct medicine. I have never in my entire life felt so betrayed by a doctor, someone you are supposed to trust and who is supposed to be educated and know what medicine they are prescribing! I called her office and spoke to someone who told me that it was the pharmacist's fault even though she was the one who wrote me a prescription for the wrong thing. When my pharmacist called the office they also tried to say it was not the doctor's fault. HORRIBLE DOCTOR. PLEASE AVOID AT ALL COSTS.
The physicians and staff were wonderful. Very friendly and knowledgeable professionals.
Do not use these doctors. I was billed for a service I did not receive nor did I even have an appt with the doctor that day. The bill was $359 and neither I nor Cigna can get a phone call back to dispute this claim. I'd steer clear! This screams fraud!!
The physicians and staff were very friendly and very knowledgeable about my problem. The office was also very clean and nice.