My Experience was a great one, Mr Jim Chapman isn't really much for words but he is very knowledgeable & is fair on his prices... I've sent a few of my friends to him & would do so again...
I purchased a new IceBear trike for my autistic son and within 2 weeks it had lost several nuts/bolts and numerous others were loose. I called and spoke with the owner and was told "Things vibrate loose and we are not responsible" I paid a hefty "Assembly" fee for them to verify everything worked as it should and nuts/bolts were installed properly. Money wasted!!! I will NOT be returning to them for anything. I advise if you must purchase from them, double check everything before driving it.
Extremely unprofessional. Lack of customer service. Kid behind the counter seemed bothered to help me and nobody even attempted to get the door for me as I left with wheels and tires for my grandsons ATV. Don't waste your time!
They sell junk and when u take it in to get fixed they don't fix it and then you take it back 2 times in a week not a place to get a bike!!!
The mechanic that worked on my scooter got it running awesome and did a good job explaining to me what was wrong and kept me updated the whole way, I'll definitely be back.
Were really helpful and was able to order what I needed and had it there next day and had a great stock of parts for my scooter including performance parts on top of being really friendly