I received prompt and courteous service. I was treated with great respect.
Wonderful experience with extremely helpful and kind dealer.
They are very efficient and great at explaining things but if we could of signed paperwork at our office it would of been better.
Simple fast easy treated personally and made or shopping experience a pleasure
Very informative , relaxed atmosphere, no pressure thus felt very comfortable and informed.
We always have an excellent experience at Bob Rohrman from our salesman Chuck Austin, to the staff in service.
Bob Rohrman has always done right by us. Been customers since the 1980's. Larry Rainford has been our sales person most of those years. Now he is our children's and nephews family ,go to man. They live in New Palestine and Fishers IN.
The service department took the car on short notice and solved the problem the same day.
Been coming to Bob Rohrman for a long time. Always been happy with the service. This time while we were waiting on our oil change we were even treated to a Diet Coke. It's a pleasure everytime.
Purchased a used 2009 Camry Hybrid with 51,000 miles on April 9th in 40 degree weather. On April 11th found out the AC didn't work when temps got to the 70's. Sales person Brian Shively told me he would check into what the dealership was willing to do. No responses from him, so I drove 90 minutes back to the dealership on April 18th to have their service department check what was wrong. They couldn't get me in until the following week. Drove back April 23rd to be told there was a cracked condenser and other issues totaling $1350 in repair costs. Was shown 3 Month/3000 mile paperwork only covers drive train and few components. I questioned how they could miss AC not working, I was told, "we don't do as thorough an inspection on 3 month/3000 mile warranty AS IS vehicles because we might find too many things wrong." Salesperson said it worked the night of your test drive. He is right, the light came on and it "appeared" to be working in the 40 degree weather. No negotiation on repair cost. Very disappointing transaction at a dealership who could have chosen to do the right thing. Service Manager Mitch S tried to help. He was told NO to any adjustment to the repair estimate. It seems the management at this location is more worried about today's profit then loyal repeat customers. BEWARE - you aren't a customer at Rohrman - you are $$$$$.