I came in on the evening of December 12th to pick up the flowers I ordered for my December 13th wedding. My bridal bouquet was given to me in a cardboard box. No vase/no water. I was told to refrigerate the flowers over night. I asked if I needed to put them in water. I was told no, just to put the box in the refrigerator. The next morning, the lambs ear and the anemones had both completely wilted and died. When I returned from my honeymoon I emailed the shop. I sent pictures of the ruined bouquet and explained what had happened. After sending the email I received a call from the store. She initially offered me a store credit of $50 for the inconvenience. After I explained the situation, she told me I should have never received my bouquet in a cardboard box. She said it should have been given to me in a vase with water and that's why the flowers had died. She said since it was their fault she was going to speak to the owner and see what they could do to make the situation right. I never heard back from anyone. These flowers were not cheap. The one bridal bouquet was $275.