Riverlands Animal Hospital
1112 W Airline Hwy, La Place, LA 70068
24 HOUR CARE,HOURS: MON-THUR 8AM-7PM,FRI 8:30AM-5PM,SAT 8AM-12 NOON,EMERGENCY HOURS: MON-THUR 7PM-8A
Specialties: Reptiles, Felines, Avian, Doggies, Kittens, Canines, Puppies, Pocket Pets, Cats, Dogs, Birds, Dog Sales, Puppy Sales
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Ok, let's take it back 3yrs ago. When I first got dog, he was just a lil pup. While long story short he contacted a virus called Polvo. If some have not heard of it. It could be a very life threading virus. Well, Riverland got my dog back to full health. So, my experience at R.A.H was a great one. I've been taking him there ever since and not had problem. Yes, we all might get that one bad Doc or nusre, but overall visits where good ones.
One BAD APPLE spoils the bunch! Vet Lynne Snow has a TERRIBLE bed-side manner, VERY Sarcastic, argues with the customer and has NO EMPATHY.
Charging a customer to re-bangage a cast she re-bandaged the day prior that caused the puppy to hurt on a 2.6LB puppy is ridiculous! The puppy was in a cast with bandaging for two weeks and didn't have any problem until she changed the bandages. And why was my dog drugged? She wasn't drugged the day before when she did it! SO MAD!
It's hard to believe when you pull into this two story, new and beautiful animal hospital that they "have to charge you for the materials used regardless". Funny thing is Walgreens sells everything I see on her leg for a fraction of what you charge.
SO SAD TO RUIN THE BRAND AND MAKE THE GOOD PEOPLE THERE LOOK BAD.
I just read all the negative reviews. No place is going to be perfect and will always have disgruntled customers. And dissatisfied customers are usually quicker to write reviews. Plus I noticed the dates of some of these reviews were over 4 years old. I have heard horror stories about every other veterinarian clinic in Laplace.
My experience with Riverlands Animal Hospital has been fantastic. I have been bringing my pets there for over 40 years. I have never encountered an unfriendly doctor. My dog right now who is 11 years old has had some really serious issues over the years. Even though these issues have been difficult to diagnose and handle, they, especially Dr. Crawford, stuck with me and now my baby is doing great.
Yes their prices may be higher than some others. But I feel you get what you pay for. I board my pets there as well and I love knowing someone is there all the time to check on her. I would not bring my pets anywhere else.
My experience was the worst. Being new to the area we were directed to them in a medical emergency! 24 hours later and 1250.93 USD still no answers. In the meantime we contacted another local vet for help and he said get your cat out of there and move on. I also contacted my cats vet in our home state and with what I could tell him on the phone we had an emergency situation and moved on. I literally pulled my cat from this place and took him to another emergency service! Within 15 minutes my cat was diagnosed and sent home with medication for under 200 USD. If I could rate this place a minus 50 I would we almost lost him!
I LOVE the staff, and even better, they love my dogs as much as I do! I take my dogs here for everything - vaccinations, injuries, boarding. They walk my dogs every four hours while boarding. I am so impressed with the professionalism, the fun and kindness towards my animals, and the prices are the best around. Everyone at work uses them too. 5 stars!!
They are pretty high as far as price goes but they really do take care of your pets here. They are very friendly and you know when you are there that the animals well being is their priority. I just recently started coming here and I would recommend this officef or sure.
If I could give a negative star I would. I just brought my dog in for an exam b/c he was vomiting and having diarrhea. They wanted to a complete CBC Sr. panel. Do you know what they quoted me? $300.00!!! I just called MSAH. The same tests $95-$117. These people are OUTRAGEOUS!. I have 4 other pets and not once have they ever offered to give me any type of discount or anything, despite the fact I was at the front desk checking out one day and overheard a woman asking Dr. Jay if she was getting "the discount." That's not really my major issue, but, just sayin. It would be nice if they offered.
The front desk needs some serious help. They are the most disorganized reception area I have ever seen. Don't even bother going in there on a Saturday. You will be there for HOURS and HOURS.
Needless to say, after being a good client for many, many years, I am fed up with this place and as of today, will request all my records and never return.
The staff is friendly enough and I really like Dr. Jay, but this is just ridiculous to charge me double for blood work than what one of the most well respected clinics in all of New Orleans would charge is a TOTAL AND COMPLETE OUTRAGE. The place is a dump and needs to be renovated.
I will never do business with them again... I made an appointment with them to have my rescue pup neutered, when I called I told them he was adopted & who I adopted him from. I told them I had his neutered certificate, they told me to bring it when I brought him in... When I get there this morning they told me they would not honor his certificate & it would cost me 300.00.. Need less to say I left! & I will never use them again!