In mybook® Home Collection (edit)

Added to your home collection.
Removed from mybook!

We took this business out of your home collection.

Hours
Do you know the hours for this business?
Category
Major Appliances

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Serena G.

11/13/2013

Overall

*** UNRELIABLE *** POOR CUSTOMER SERVICE *** UNPROFESSIONAL ***



I called 5 times to request that the technition "DAN" at least follow up with me to confirm that he had ordered the part for my Thermador oven. After the receptionist assured me each time that I would receive a phone call by end of business day, NO CALL BACK! I will have to take the hit on the $50 service call and will most certainly take my business elsewhere.



Also, "DAN" the technition was rude and VERY rude to my 3 year old son who tried to engage in conversation with him.