The place is my favorite buffet in LaCrosse as I Iike the selection of dishes and it's on my way home from Onalaska. They have a take-out option where you stack your own container if you want a more diverse and cost effective option to a normal resteraunts venue and wait time. I haven't really tried the delivery but to be honest "Great Wall" downtown is more geared twards that choice if travel is not your thing. All around, it's a great buffet and I like that they offer a stamp card for a free lunch or dinner for those that repeat the place as a bonus.
We called TWO times and explained our address. We spelled it out and we said it slowly. The first time we called, we got a man who could barely speak English, that told us our address was within their delivery range. So, we looked at the menu, decided what we wanted and called again. When we called again, we double checked to see if our address was within the range of their delivery. The woman on the line, who also could barely speak English, said yes; so, we placed our order. The wait was about an hour and fifteen minutes but as long as we got our food, who cares. About an hour later we got a call saying that our address was out of the delivery range. Angry, we called back to the restaurant and a new lady, who spoke perfect English and understood us, said it was out of the range. She suggested we meet and pick it up- which is nuts. It's delivery! It makes no sense to have people who barely speak English running the phones. Completely outrageous and 100% dissatisfied.