Horrible service and bad product. Employees prefer to text their friends rather than help customers. Product is expensive and does not last. One pack of 5 filters is 15.50... a pack of the strongest nicotine filters don't even last a full day anymore. They used to last much longer! There is no was to get in touch with a manager or the owner. There is only one clueless employee in the store at a time. But the biggest red flag is that they have already had to close two of their three stores.
Horrible customer service, they never have stock in, it's expensive and the filters don't last as long as they say they do. It's cheaper to buy Green Smoke online, and the filters seem to last longer.
Service sucks never going there again. Bought a mod it died and they wont help.warrenty is only a week.
2 stars because the place has a very small selection of products compared to other places because it's a small shop. I've also been sold 2 mods from there that broke in about 2 weeks and they had a 7 day return policy so all my money was gone. This isn't the case for everyone though and the staff if really nice and helpful. Best place to go if your in kokomo and don't want to drive forever to find a full shop.
My wife and I, give The Vapor Route 5 stars with ease. The employees provided a fun and comfortable environment that relaxed us. We are new to the vapor life and still have a lot to learn. These guys are our choice to be our guides through this journey. Very helpful and honest people. We recommend The Vapor Route as your go to shop for e-juice or vapor accessories. Not to mention their prices beat the competition.
Vapor Route has been the best with providing deals and services. Very friendly. They give helpful advice. Best deals in town. CHEAP!!! Save BIG $$$...
Excellence in sales, service, and knowledge. Would recommend to anyone looking to get off cigarettes.
Been going here for 6 months and never disappoint
We had just left kokomo vapor and saw the store the guys were great the all the juice we tried was some of the best ive tasted the hardware was kind of lacking but what he had was excellent quality the store is a little small you get 3 guys in there vaping and you cant see in there a little ectreame for me but I left with two awesome tasteing juices that is made right in the shop and some more info on were my vaping experience is headed. Thanks guys
Friendly, knowledgeable personnel. Handmade juices in all nicotine levels made with pride. Very fair prices! The dovpo box is a must have!