I had a great experience. I was in and out in about 20min. They are very friendly and helpful. Thanks so much!
For a company called "Best Buy" their prices sure are expensive. I paid $60 for a keyboard case for my ipad that I was told by the sales rep was "top of the line." It stopped working after a week and the customer service people told me to exchange it rather than return it. The second case stopped working after a month and when I attempted to return it the second time they no longer carried the case, and since I had surpassed the 15 day return policy they would not even give me store credit. They are not here to help their customers. Do not trust their recommendations and do not shop at this company.